Title: Slideshow problem Last modified: August 21, 2016 --- # Slideshow problem * Resolved [guttpassion](https://wordpress.org/support/users/guttpassion/) * (@guttpassion) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/) * Hello, * Since the two last update my slidshows are not working anymore. I didn’t change anything except the new versions of this plugin. * I saw that it is still working on Firefox but not on Explorer, Google Chrome and Safari…etc * Someone can help me? Is there an issue for my problem? * Thanks in advance for your help * [http://wordpress.org/extend/plugins/wp-photo-album-plus/](http://wordpress.org/extend/plugins/wp-photo-album-plus/) Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/slideshow-problem-6/page/2/?output_format=md) [→](https://wordpress.org/support/topic/slideshow-problem-6/page/2/?output_format=md) * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798465) * A link would be helpfull * Thread Starter [guttpassion](https://wordpress.org/support/users/guttpassion/) * (@guttpassion) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798493) * Oh sorry here is my website: [http://www.guttpassion.ch/galerie](http://www.guttpassion.ch/galerie)( french) * Usually if you were clicking on diaporama, it was starting without any problem. But not anymore after the two last updates. * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798495) * I checked Firefox, Chrome and IE10. It works perfectly. * Cleanup your client pc ( remove temp internet files ) and or type CTRL+F5 to make sure the new versions of js libraries are loaded. * Thread Starter [guttpassion](https://wordpress.org/support/users/guttpassion/) * (@guttpassion) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798556) * I tried CTRL+F5 but nothing changed. not working yet. I’ll try to find how to remove the temp internet files. * Thread Starter [guttpassion](https://wordpress.org/support/users/guttpassion/) * (@guttpassion) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798557) * Ok so I removed all the temp files, cookies, history…etc for each internet browser and on the control panel of my computer (windows XP) but still not working * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798582) * Please mail me a screenshot and a detailed description of what you do ( not ) want to see. mail to opajaap at opajaap dot nl. * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798621) * It works on my i.e.(10) and on Firefox, Opera, only not on Chrome. Maybe the error on line 140 of the page causes it to fail in chrome. The error is: * Uncaught type error, can not read property ‘style’ of null document.body.style. webkitTouchCallout=’none’; * The slideshows of the docs and demo site ( wppa.opajaap.nl ) run without problems also in Chrome, so i suggest you fix the error above first. * Are you sure you did not any other upgrade at the sam time as you updated wppa +? * Because you also hide the source of the page: * * * i can not see enough to investigate on this problem. * Regards. * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798627) * You have a theme setting or a plugin that hides the page source so i can not see it inside the browser. This makes troubleshooting almost impossible. * Additionally you have a plugin or theme setting that disables the use of the right mouse button. This makes it too time consuming to inspect what is going on on the page. * If you want me to investigate on your ptoblem: * Please read the instructions [here](http://wordpress.org/support/topic/before-you-open-a-topic?replies=1) and apply the settings i asked for. * Thread Starter [guttpassion](https://wordpress.org/support/users/guttpassion/) * (@guttpassion) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798628) * It is ok I enabled all the plugins that are protecting my website. And I follow the other instructions. * By the way, I don’t think there is a problem with my Theme because it was working before. I think there is a problem with one of the protector plugins that I use. Before I used blog protector but it was not working anymore so I changed. * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798629) * Please update to 5.0.9 * Thread Starter [guttpassion](https://wordpress.org/support/users/guttpassion/) * (@guttpassion) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798636) * Done! * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798638) * I can still not find the cause of the problem. Please activate the start-stop bar on Table II-B1. ( You may have to change the background color in Table III- A1 to match the sites color scheme and the font in Table V-4 ). Then we can see if the start/stop action will function where the initial start failed ( in Chrome only ) * Thread Starter [guttpassion](https://wordpress.org/support/users/guttpassion/) * (@guttpassion) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798639) * Ok so I activeted the start/stop bar in the table II-B1 And I changed the color for the definied one. * Thread Starter [guttpassion](https://wordpress.org/support/users/guttpassion/) * (@guttpassion) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798648) * Hello, * Now is working on Chrome with the start/stop bar. * So I can not use any protector plugin otherwise is not wirking I guess?! * Anyway, thanks a lot for your help * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/#post-3798649) * Please do not jump to conclusions, i am still working on this… Please leave the site as it is now until i give different instructions. Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/slideshow-problem-6/page/2/?output_format=md) [→](https://wordpress.org/support/topic/slideshow-problem-6/page/2/?output_format=md) The topic ‘Slideshow problem’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-photo-album-plus.svg) * [WP Photo Album Plus](https://wordpress.org/plugins/wp-photo-album-plus/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-photo-album-plus/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-photo-album-plus/) * [Active Topics](https://wordpress.org/support/plugin/wp-photo-album-plus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-photo-album-plus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-photo-album-plus/reviews/) * 17 replies * 2 participants * Last reply from: [guttpassion](https://wordpress.org/support/users/guttpassion/) * Last activity: [13 years ago](https://wordpress.org/support/topic/slideshow-problem-6/page/2/#post-3798651) * Status: resolved