Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Support Chrystl

    (@chrystl)

    Hi
    Could you please provide a link to your site to diagnose this problem?

    You will find the other Polylang versions here: https://ww.wp.xz.cn/plugins/polylang/developers/

    Thread Starter cinziadm

    (@cinziadm)

    Hi, site is ibcsicilia.com

    I’m sorry but i don’t see where is the link for downloading v. 1.8.3

    Thank you

    Thread Starter cinziadm

    (@cinziadm)

    Sorry: i’ve found it! <3

    Thread Starter cinziadm

    (@cinziadm)

    Chrystl may i overwrite the plugin directory without problems or some info is on the db and i risk a system crash?

    Thanks ^_^

    Thread Starter cinziadm

    (@cinziadm)

    🙁 i’ve downgraded to 1.8.3 first and to 1.8.2 later, but i’ve always the same loading long time waiting…

    30.56 seconds of “wait time”: you can see on >> http://tools.pingdom.com/fpt/#!/bbzgW9/http://ibcsicilia.com

    Can you tell me why? :/

    Plugin Support Chrystl

    (@chrystl)

    Could you please deactivate Polylang and tell me when it’s ok?

    Thread Starter cinziadm

    (@cinziadm)

    If a deactivate Polylang, i miss all the content? o.O

    Plugin Support Chrystl

    (@chrystl)

    Polylang doesn’t remove any data at the deactivation. The Polylang datas are removed when you delete the plugin by click on the red link “Delete.

    Thread Starter cinziadm

    (@cinziadm)

    If you grant me that i don’t miss any configuration, i deactivate Polylang 😀

    [477 of articles, pages and portfolios… i’m sure you understand my panic mode! ^_^]

    Plugin Support Chrystl

    (@chrystl)

    You can make a back up before.

    Thread Starter cinziadm

    (@cinziadm)

    In this moment, i’m not able to enter on administration panel because of a timeout, caused by waiting time :/

    Plugin Support Chrystl

    (@chrystl)

    To deactivate it you can rename Polylang directory through FTP.

    Thread Starter cinziadm

    (@cinziadm)

    Hi
    i’ve deactivated polylang plugin, but from tool.pingdom.com i receive the same 30 waiting seconds on ibcsicilia.com/site/language/it/home-it 🙁

    Plugin Support Chrystl

    (@chrystl)

    Obviously your problem is not due to Polylang.

    Maybe a problem with your server. But to be sure make this test: deactivate all your plugins and switch on a default theme as Twenty Sixteen.

    => If your site is still slow, contact your host provider to advice.

    => If your site runs correctly switch back on your theme and activate one by one your plugins to find which is causing this.

    Thread Starter cinziadm

    (@cinziadm)

    Hi
    From the server, they say it’s everything ok: the problem is due to an external resource :/

    I’ve downgraded WP to 4.2.1 (before upgrade it was all ok!), but the problem is always present -_-

    Thank you for your precious time. I’ll try to understand what’s the matter :'(

Viewing 15 replies - 1 through 15 (of 15 total)

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