Title: Slow Query problem
Last modified: November 20, 2020

---

# Slow Query problem

 *  Resolved [wesleyli](https://wordpress.org/support/users/wesleyli/)
 * (@wesleyli)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/slow-query-problem-2/)
 * Hello.
 * Our site is a restaurant site using Mobile Assistant Connector for years to receive
   online orders on tablet, and we are using the Mobile Assistant for WooCommerce
   app. (Not the beta one).
 * Just recently we found our site is getting slow, especially today the site was
   down.
 * We contacted Siteground (our web hosting), and they replied we had many slow 
   queries. He lifted the imposed limits so the website would be operational again.
 * Then we installed the Query monitor plugin to check, then we found 21 slow queries
   are from Mobile Assistance Connector (mobassistantconnector.php)
 * Please see the screenshot here: [https://i.imgur.com/tN9PMF6.jpg](https://i.imgur.com/tN9PMF6.jpg)
 * Then we deactivated the Mobile Assistance Connector, and the website’s speed 
   was back to normal. But once we activated it back, the website were slow again,
   and we could see the slow queries were there.
 * So now we have to deactivate the plugin, is there anything we can do about it?
 * Thank you.
    -  This topic was modified 5 years, 7 months ago by [wesleyli](https://wordpress.org/support/users/wesleyli/).

The topic ‘Slow Query problem’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/mobile-assistant-connector_5c1c89.
   svg)
 * [Mobile Assistant Connector](https://wordpress.org/plugins/mobile-assistant-connector/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mobile-assistant-connector/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mobile-assistant-connector/)
 * [Active Topics](https://wordpress.org/support/plugin/mobile-assistant-connector/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mobile-assistant-connector/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mobile-assistant-connector/reviews/)

 * 0 replies
 * 2 participants
 * Last reply from: [wesleyli](https://wordpress.org/support/users/wesleyli/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/slow-query-problem-2/)
 * Status: resolved