Title: Slow Submit Last modified: November 4, 2021 --- # Slow Submit * [tul60522](https://wordpress.org/support/users/tul60522/) * (@tul60522) * [4 years, 7 months ago](https://wordpress.org/support/topic/slow-submit-3/) * We have a GF form with a SF feed that has about 18 fields mapped to a Salesforce Lead Object. When the feed is ON, the form submit takes roughly 9 seconds. When the feed is OFF, the submit is instant, usually over/under 1 second. We’ve tried removing fields 1 by 1 to see if it’s a specific field issue, but it seems no matter what, when the feed is ON, the submit process takes substantially longer. We tried looking through the support boards/threads, but haven’t seen any answers. Any help would be much appreciated. Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Contributor [sbazzi](https://wordpress.org/support/users/sbazzi/) * (@sbazzi) * [4 years, 7 months ago](https://wordpress.org/support/topic/slow-submit-3/#post-15038024) * Hey [@tul60522](https://wordpress.org/support/users/tul60522/), * Sorry to hear about the issue with the form submission lagging, * Can you open a ticket on our website at [http://www.crmperks.com](http://www.crmperks.com) * Please include a link to the form, * Thank You – Sam * Plugin Author [CRM Perks](https://wordpress.org/support/users/crmperks/) * (@crmperks) * [4 years, 7 months ago](https://wordpress.org/support/topic/slow-submit-3/#post-15038647) * it is your server’s issue , why it takes too long time for connecting to salesforce normally a feed takes less than a second are you using API or web2lead * Thread Starter [tul60522](https://wordpress.org/support/users/tul60522/) * (@tul60522) * [4 years, 7 months ago](https://wordpress.org/support/topic/slow-submit-3/#post-15040066) * > it is your server’s issue , why it takes too long time for connecting to salesforce > normally a feed takes less than a second are you using API or web2lead * We are using the API method. Could you be more specific as to what could be the server issue? Or at least what we should be checking? We’re on a VPS and don’t have issues with anything else that I’m aware of. * [lundifourie](https://wordpress.org/support/users/lundifourie/) * (@lundifourie) * [4 years, 3 months ago](https://wordpress.org/support/topic/slow-submit-3/#post-15437032) * [@tul60522](https://wordpress.org/support/users/tul60522/) we have the same problem. Did you find a solution? * Plugin Author [CRM Perks](https://wordpress.org/support/users/crmperks/) * (@crmperks) * [4 years, 3 months ago](https://wordpress.org/support/topic/slow-submit-3/#post-15437082) * how many feeds you created , Normally a feed takes less than a second if you want to test it on our demo then submit a ticket here [https://www.crmperks.com/contact-us/](https://www.crmperks.com/contact-us/) * Thread Starter [tul60522](https://wordpress.org/support/users/tul60522/) * (@tul60522) * [4 years, 3 months ago](https://wordpress.org/support/topic/slow-submit-3/#post-15438664) * [@lundifourie](https://wordpress.org/support/users/lundifourie/) unfortunately, no. We tested on CRMPerks’ site and saw the same issue when adding a “new” lead. I was told by a third-party that it’s possible it’s the workflows within Salesforce( and the response time). I agree with CRMPerks’ assessment that it isn’t their plugin, because when we resubmit a duplicate entry, the form submits instantly. * Plugin Contributor [sbazzi](https://wordpress.org/support/users/sbazzi/) * (@sbazzi) * [4 years, 3 months ago](https://wordpress.org/support/topic/slow-submit-3/#post-15438921) * Hey [@tul60522](https://wordpress.org/support/users/tul60522/), [@lundifourie](https://wordpress.org/support/users/lundifourie/), * Thank You for the interest in this issue, * Our team has tested this on many sites and it can be related to slow server speed, or the way that Salesforce is taking in the feed (based on the work flow as [@tul60522](https://wordpress.org/support/users/tul60522/) stated) * Please let us know some additional details and we will do our best to help, * Thank You – Sam * [lundifourie](https://wordpress.org/support/users/lundifourie/) * (@lundifourie) * [4 years, 3 months ago](https://wordpress.org/support/topic/slow-submit-3/#post-15439336) * Thank you for the feedback. It’s greatly appreciated. I will let out team look into the Salesforce workflow and response time. The server speed has been ruled out. * Plugin Contributor [sbazzi](https://wordpress.org/support/users/sbazzi/) * (@sbazzi) * [4 years, 3 months ago](https://wordpress.org/support/topic/slow-submit-3/#post-15439427) * Hey [@lundifourie](https://wordpress.org/support/users/lundifourie/), * No worries at all, feel free to reach out if you need additional help, * Thank You – Sam Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Slow Submit’ is closed to new replies. * ![](https://ps.w.org/gf-salesforce-crmperks/assets/icon-256x256.png?rev=2626460) * [CRM Perks Integration for Gravity Forms and Salesforce](https://wordpress.org/plugins/gf-salesforce-crmperks/) * [Frequently Asked Questions](https://wordpress.org/plugins/gf-salesforce-crmperks/#faq) * [Support Threads](https://wordpress.org/support/plugin/gf-salesforce-crmperks/) * [Active Topics](https://wordpress.org/support/plugin/gf-salesforce-crmperks/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/gf-salesforce-crmperks/unresolved/) * [Reviews](https://wordpress.org/support/plugin/gf-salesforce-crmperks/reviews/) * 9 replies * 4 participants * Last reply from: [sbazzi](https://wordpress.org/support/users/sbazzi/) * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/slow-submit-3/#post-15439427) * Status: not resolved