Smooth Scroll Offset

  • Resolved Sea Jay

    (@jcollier)


    5 months ago

    The Smooth Scroll Offset description includes this phrase “This setting only has an effect after you have enabled Smooth Scroll option.”

    Unfortunately, we don’t see any other reference to enabling a Smooth Scroll option in the settings. Are we missing something?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    5 months ago

    Hi,

    We do have a “Smooth Scroll” option in the settings. Please go to Settings and scroll down to the General category, you will find the option there. You can also press Ctrl + F and search for “Smooth Scroll” to locate it quickly.

    If the option is still not available, it’s possible that you are using an outdated version of the plugin.

    Thread Starter Sea Jay

    (@jcollier)

    5 months ago

    Thank you for the screen shot! I now see the Smooth Scroll option only appears when Javascript is active. It disappears if Pure CSS is chosen, and we were looking for a JS conflict where the toggle isn’t working for non-logged in users so we were using Pure CSS. I reactivated JS so you can see the issue:

    Example: https://www.603la.net/resource/articles/family/child-support/ password: 603la

    Clicking on the “Table of Contents” heading or the toggle icon does not open the TOC. It works fine when logged in.

    • This reply was modified 5 months ago by Sea Jay.
    Thread Starter Sea Jay

    (@jcollier)

    5 months ago

    A JS conflict is preventing our sticky header from appearing (even with Pure CSS) so the smooth scroll issue is moot for now. Will report once conflict is uncovered.

    Thread Starter Sea Jay

    (@jcollier)

    4 months, 4 weeks ago

    Scrolling is not working, regardless of JS or Pure CSS options, Smooth scrolling on or off. Perhaps a conflict with another plugin?

    https://www.603la.net/resource/articles/housing/tenants/service-animals/
    pass: 603la

    Thread Starter Sea Jay

    (@jcollier)

    4 months, 3 weeks ago

    The problem was with a combination of the shortcode inside a Beaver Builder Themer layout, auto insert in a Pods custom post type, and the post metabox checkbox “Disable the automatic insertion of the table of contents.” Once we found the best combination, JS and smooth scroll works fine. Resolved.

    Plugin Support Akshay A

    (@akshaycode1)

    4 months, 3 weeks ago

    Hi,

    Thanks for the update and for sharing the resolution. Glad to hear the issue is resolved and that smooth scrolling is now working as expected.

    We are closing this thread now but If you need any further help, feel free to open a new topic.

Viewing 6 replies - 1 through 6 (of 6 total)

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