SMTP error

Kaizur Ahmed
(@kaizur-ahmed)

5 years, 5 months ago

I setup your plugin. But getting error when sending an email through test email section.

CLIENT -> SERVER: EHLO clothbank.com.bd
CLIENT -> SERVER: AUTH LOGIN
CLIENT -> SERVER: [credentials hidden]CLIENT -> SERVER: [credentials hidden]SMTP ERROR: Password command failed: 535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials l197sm54225835pfd.97 – gsmtp
SMTP Error: Could not authenticate.CLIENT -> SERVER: QUIT
SMTP Error: Could not authenticate.

Please check this SS for Setting https://www.awesomescreenshot.com/image/5872261/c306bc9318bbb11897b93fe215cccce5

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

mbrsolution
(@mbrsolution)

5 years, 5 months ago

Hi, who is your host?

Also check the following documentation. There is a section about Gmail settings.

https://wp-ecommerce.net/easy-wordpress-smtp-send-emails-from-your-wordpress-site-using-a-smtp-server-2197

Let me know if the above helps you.

Thank you

Thread Starter Kaizur Ahmed
(@kaizur-ahmed)

5 years, 5 months ago

Hi mbrsolution,
Thanks for reply.
Host is namecheap. Please check the SS. https://tinyurl.com/ycqkrbs8

mbrsolution
(@mbrsolution)

5 years, 5 months ago

Hi, did you read the documentation above? Your settings are not correct.

Thank you

Thread Starter Kaizur Ahmed
(@kaizur-ahmed)

5 years, 5 months ago

Hi,
This image is taken from your site.
https://wp-ecommerce.net/wp-content/uploads/2013/04/easy-wp-smpt-settings-configuration.png

And this is from my site. https://tinyurl.com/ycqkrbs8.

Can you tell me what’s the problem with my settings, please?

Thanks.

mbrsolution
(@mbrsolution)

5 years, 5 months ago

You are configuring a Gmail account. That means the port is different from what the image has. See below.

Gmail

SMTP Host: smtp.gmail.com
Type of Encryption: TLS
SMTP Port: 587

Thank you

Thread Starter Kaizur Ahmed
(@kaizur-ahmed)

5 years, 5 months ago

Hi mbrsolution,

I set 587 as your suggestions. But error occurred again.

Please see the settings. https://tinyurl.com/yc8ttyyk

Error. https://tinyurl.com/y8a2rjt5

mbrsolution
(@mbrsolution)

5 years, 5 months ago

Hi, you might have to speak to your host about this issue.

You may also want to try the following troubleshooting steps.

https://ww.wp.xz.cn/support/topic/smtp-connect-failed-error-read-before-posting/

Thank you

Viewing 7 replies - 1 through 7 (of 7 total)

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