Title: Smtp Issues Last modified: August 24, 2016 --- # Smtp Issues * Resolved [gnfb](https://wordpress.org/support/users/gnfb/) * (@gnfb) * [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/) * Ok so am i correct in thinking that when a order is entered into the order tracking order entry a email will be automatically triggered to the email address supplied? It would be a cool feature if one could test the email choice form that field to make sure its working as there are so many variables involved * [https://wordpress.org/plugins/order-tracking/](https://wordpress.org/plugins/order-tracking/) Viewing 10 replies - 1 through 10 (of 10 total) * Thread Starter [gnfb](https://wordpress.org/support/users/gnfb/) * (@gnfb) * [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/#post-6069360) * under options there is a checkbox Order email frequency you should check * Should be done but did not fix the problem found a plugin called Easy WP SMTP( ihate it when they call them easy) that allows to test the smtp mines still not working further down the rabbit hole we go…. * Thread Starter [gnfb](https://wordpress.org/support/users/gnfb/) * (@gnfb) * [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/#post-6069362) * Problem still not solved but it time for bed here in NZ * Plugin Contributor [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * (@etoilewebdesign) * [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/#post-6069420) * Hi gnfb, * Sorry to hear that you’re having trouble. What have you tried so far? What are your email settings currently? * Thread Starter [gnfb](https://wordpress.org/support/users/gnfb/) * (@gnfb) * [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/#post-6069474) * I installed the plugin Easy WP SMTP which allows you to test send a email and thats not allowing either. I am using gmail . Do you know if there is anything on gmails end i need to change to send smtp ? By the way thanks for answering I am using SMTP Mail Settings * Use SMTP Use SMTP Yes SMTP Mail Server Address smtp.gmail.com SMTP Port 587 * Encryption Type Encryption Type TSL Have tried diffrent ports as well as ssl * Thread Starter [gnfb](https://wordpress.org/support/users/gnfb/) * (@gnfb) * [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/#post-6069478) * Ok I have found the problem now to see if there is a solution this was elsewhere on wordpress * This is a quick update since this thread is still open. Don’t use SMTP plugins with GoDaddy hosted websites. YOU CANNOT SEND EMAIL THROUGH ANY SMTP PORT FROM A GODADDY HOSTED WEBSITE. * GoDaddy has ports 25, 465 & 587 blocked and will not open them. You must send admin messages and form email directly to a GoDaddy hosted email account or forwarder. * More details and a SOLUTION in this thread: [https://wordpress.org/support/topic/smtp-connect-failed?replies=24#post-6758871](https://wordpress.org/support/topic/smtp-connect-failed?replies=24#post-6758871) * Thread Starter [gnfb](https://wordpress.org/support/users/gnfb/) * (@gnfb) * [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/#post-6069480) * Ok I think this is a solution for the huge percentage who use the hated godaddy * DO NOT USE ANY SMTP PLUGINS FOR GODADDY HOSTED WEBSITES. * Godaddy has a closed hosting system. They do not permit you to send any email from the hosting server to email accounts that are not hosted by GoDaddy. All email sent from their hosting servers is forced to use mail(). You absolutely cannot send form or website admin email via SMTP. * All SMTP traffic attempting to use Ports 25, 465 or 587 is automatically trapped by their proxy server. If the TO: address does not match a domain hosted at GoDaddy, the email is blocked. The sad thing is that their Tier 1 support people don’t even understand this security feature or comprehend how it works. * SUPER SIMPLE SOLUTION IF YOU KEEP YOUR SITES AT GODADDY: If the email for the website domain is hosted at GoDaddy you need to change the FROM address, for your contact form and the email address used in WordPress Settings, to a mailbox or forwarding alias using that same domain. * If you want the form or admin email to be delivered to an email account that is not hosted by GoDaddy, setup an email forwarder using a domain hosted at GoDaddy. We have a .net version of a domain that only has forwarders setup to send mail to the .com mail hosted on another service. * The final solution for flawless website email delivery is to make sure your GoDaddy hosted website is sending email through a GoDaddy hosted mailbox or forwarder. * [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/#post-6069483) * **[@gnfb](https://wordpress.org/support/users/gnfb/)** Why all the shouting? GoDaddy and Gmail is very simple. GoDaddy blocks all the ports except port 443, so use the Gmail API instead of SMTP. * [https://wordpress.org/plugins/postman-gmail-extension/](https://wordpress.org/plugins/postman-gmail-extension/) * As for the rest of your post… * > All email sent from their hosting servers is forced to use mail(). * Not true, WordPress email uses wp_mail(), or you could install any custom code to do whatever you wish. GoDaddy does not prevent it. * > You absolutely cannot send form or website admin email via SMTP. * Also not true. GoDaddy offers their internal SMTP server `relay-hosting.secureserver. net` to all customers. * > All SMTP traffic attempting to use Ports 25, 465 or 587 is automatically trapped > by their proxy server. * No, it’s a simple firewall. Though I have seen cases where GoDaddy redirects traffic on port 25. * > If the TO: address does not match a domain hosted at GoDaddy, the email is > blocked. * Now that’s just ridiculous. * As for the rest of your post… email forwarding is a very laborious work-around when it is much easier to use the GoDaddy server, the Mandrill API or, since you have Gmail, the Gmail API. * Hope I’ve helped you??? You seem very confused. You don’t have to hate GoDaddy, or repeat words from other people that hate GoDaddy. They provide a good service for a good price. * Jason 🙂 * Thread Starter [gnfb](https://wordpress.org/support/users/gnfb/) * (@gnfb) * [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/#post-6069486) * Sorry jason that didnt help one little bit (other than pointing me to a possible solution of Postman Gmail API Extension what ever that is) All it did was irritate me with the “attitude” You see we (we being the ones that didn’t go to MIT) haven’t a clue what we are doing hence the reason we use wordpress Its as close as one can get to plug and play. When “we” are trying to get things working we arn’t interested in how they work or how they achieve it we just want them to work. I cut and pasted the answer that worked for me because of the problem i had with godaddy hoping it would help someone else. I use godaddy because they are cheap I understand there is a reason they are cheap and except the restrictions. I still am allowed to hate them. * Hope I’ve helped you understand where I am coming from??? You seem very confused what I was trying to achieve. You don’t have to hate GoDaddy but you can choose to, Sometimes you may help others by repeating words from other people that have similar issues. Godaddy provide a cheap and adequate service that works….. sometimes. * I will now decide even though I already have a solution that works whether to spend the next several hours figuring out Postman Gmail API Extension. Can someone tell me what benefit it will have over the working service I have? * Thread Starter [gnfb](https://wordpress.org/support/users/gnfb/) * (@gnfb) * [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/#post-6069487) * Actually over and out from me I hope this saves someone else some time In summary Order Tracking Plugin is a great bit of Kit and I am about to buy the pro version You will have to resolve posting issues if you are on Godaddy the instructions from Order Tracking Plugin dont cover it. * I don’t use Gmail with Godaddy and Order Tracking Plugin but apparently it can be achieved. * [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/#post-6069488) * Hello [@gnfb](https://wordpress.org/support/users/gnfb/). I think you misunderstood my intention, which is often the case when we chat by computer. I don’t want you to be upset with me, certainly I was only trying to help. * When I read this * > Do you know if there is anything on gmails end i need to change to send smtp? * and this * > DO NOT USE ANY SMTP PLUGINS FOR GODADDY HOSTED WEBSITES. * I naturally assumed a) you were asking for help sending gmail and b) you were a GoDaddy user. Obviously that is not the case, and as you already have a solution that works you should definitely not spend any time changing anything! * Jason 🙂 Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Smtp Issues’ is closed to new replies. * ![](https://ps.w.org/order-tracking/assets/icon-128x128.png?rev=1803956) * [Order Tracking - WordPress Status Tracking Plugin](https://wordpress.org/plugins/order-tracking/) * [Frequently Asked Questions](https://wordpress.org/plugins/order-tracking/#faq) * [Support Threads](https://wordpress.org/support/plugin/order-tracking/) * [Active Topics](https://wordpress.org/support/plugin/order-tracking/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/order-tracking/unresolved/) * [Reviews](https://wordpress.org/support/plugin/order-tracking/reviews/) * 10 replies * 3 participants * Last reply from: [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/smtp-issues/#post-6069488) * Status: resolved