Title: SMTP problems
Last modified: March 6, 2024

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# SMTP problems

 *  Resolved [Marcihess](https://wordpress.org/support/users/marcihess/)
 * (@marcihess)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/smtp-problems-6/)
 * I am unable to connect the WP Mail SMTP so I can receive emails via my contact
   form. I get this message and I’m not sure what I’m supposed to do. I’ve checked
   the scopes (altho I’m uncertain what these are) and there doesn’t seem to be 
   anything restricting this. 
   Would appreciate any help figuring this out, please.
 * Marci
 * Google hasn’t verified this app
 * The app is requesting access to sensitive info in your Google Account. Until 
   the developer ([mhess5599@gmail.com](https://wordpress.org/support/topic/smtp-problems-6/mhess5599@gmail.com?output_format=md))
   verifies this app with Google, you shouldn’t use it.
 * If you’re the developer, submit a verification request to remove this screen.
   [Learn more](https://support.google.com/cloud/answer/7454865)
 * ![](https://wordpress.org/20af22cf-69c6-4a55-9ed1-01ed71a22ca5)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsmtp-problems-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Darshana](https://wordpress.org/support/users/darshanaw/)
 * (@darshanaw)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/smtp-problems-6/#post-17485210)
 * Hi [@marcihess](https://wordpress.org/support/users/marcihess/),
 * Thanks for reaching out! First of all, please **Edit **your original post and
   remove your personal email address.
 * When you see the notice “Google hasn’t verified your app”, you can click on “
   [Advanced](https://d.pr/AQpuXg)“: and proceed. For more details, please refer
   to the “Granting Permissions and Sending Test Email” section in our documentation.
 * In case it helps, please try following the [Gmail mailer](https://www.youtube.com/watch?v=m7wd016ARSU)
   setup video guide and you should be able to configure it on your site.
 * I hope this helps. Thanks!
 *  Thread Starter [Marcihess](https://wordpress.org/support/users/marcihess/)
 * (@marcihess)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/smtp-problems-6/#post-17485475)
 * I see no option for editing my original message. 🙁
 * That video was EXACTLY what I needed. I do not know why it didn’t pop up when
   I was searching for answers.
 * Many, many thanks!!!!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘SMTP problems’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Marcihess](https://wordpress.org/support/users/marcihess/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/smtp-problems-6/#post-17485475)
 * Status: resolved