Title: SMTP SEND ERROR
Last modified: December 11, 2016

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# SMTP SEND ERROR

 *  Resolved [leapingahead](https://wordpress.org/support/users/leapingahead/)
 * (@leapingahead)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/smtp-send-error/)
 * Hi
    I’ve never had a send issue on a WP site, can you advise what I am missing,
   I have disabled it on the site [http://www.randomdialogues.com](http://www.randomdialogues.com),
   thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/smtp-send-error/#post-8545167)
 * Hello!
    Please describe more detail your problem. Provide text or screenshot 
   of the error and link to the page with your contact form. We will check what 
   is wrong and will help you to solve the problem.
 *  Thread Starter [leapingahead](https://wordpress.org/support/users/leapingahead/)
 * (@leapingahead)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/smtp-send-error/#post-8555568)
 * Hi, thanks, I’ve been travelling but I have now reinserted the contact box and
   yet it is still giving me the SMTP error.
 * I cannot see a way to attach a screen shot and it will not allow me to paste 
   here but at the bottom of the form on [http://www.randomdialogues.com](http://www.randomdialogues.com)
   appears
 * SMTP ERROR: could not authenticate.
 * I’ve checked the settings and my own hosting, I cannot find out why this is happening
   and I’ve not had this problem before …
 * Thanks
 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/smtp-send-error/#post-8560416)
 * Hello!
 * Apparently, you use some plugin for sending emails via SMTP. Could you tell me
   a name of this plugin and how did you set it? If you don’t use any plugins of
   this kind, you can write to the support of your hosting and ask them why your
   website tries to send emails via SMTP. It could be a feature of your hosting,
   that you didn’t set correctly.

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [contact-form](https://wordpress.org/support/topic-tag/contact-form/)

 * 3 replies
 * 2 participants
 * Last reply from: [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/smtp-send-error/#post-8560416)
 * Status: resolved