Title: SMTP + Sendgrid issues
Last modified: February 26, 2025

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# SMTP + Sendgrid issues

 *  Resolved [haman251](https://wordpress.org/support/users/haman251/)
 * (@haman251)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/smtp-sendgrid-issues/)
 * All my sites are suddenly failing to send mails.
   This happened overnight and 
   I don’t have any automatic updates active.They all have the same generic response.
   I excluded 1 detail in the error manually which is why it says HIDDEN_IP
 *     ```wp-block-code
       [Wed Feb 26 09:28:43.709624 2025] [error] [pid 4179838] mod_proxy_fcgi.c(911): [client HIDDEN_IP] AH01071: Got error 'PHP message: ERROR PostmanWpMail: Exception code=0 message=Code: , Message: , Body:PHP message: ERROR PostmanWpMail: Exception code=0 message=Code: , Message: , Body:'
       ```
   

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * (@aqibkhan9)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/smtp-sendgrid-issues/#post-18331596)
 * Hello [@haman251](https://wordpress.org/support/users/haman251/)
 * We hope this message finds you well.
 * Thank you for reaching out to our Support team. We are saddened and concerned
   that you have to face this issue. It has come to our attention that SendGrid 
   was facing some technical difficulties, which are now back to normal.
 * Could you kindly confirm if the issue you mentioned still persists? If so kindly
   share the error message from Post SMTP Logs, along with Diagnostic test report.
 * Looking forward to your response & an opportunity to assist you.
 * Warm regards,
   Support Team – WP Experts
 *  Plugin Support [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * (@aqibkhan9)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/smtp-sendgrid-issues/#post-18363906)
 * Hello @haman251 ,
 * We hope you are doing well.
 * We are marking this thread as resolved due to inactivity. If you encounter any
   further issues, please feel free to open a new thread.
 * Have a great day!
 * Thanks and regards,
   Support Team – WP Experts

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘SMTP + Sendgrid issues’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

 * 2 replies
 * 5 participants
 * Last reply from: [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/smtp-sendgrid-issues/#post-18363906)
 * Status: resolved