Title: So sync variable products Last modified: August 29, 2021 --- # So sync variable products * Resolved [mitoetie86](https://wordpress.org/support/users/mitoetie86/) * (@mitoetie86) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/) * Hi all, * So I have tried to solve this using the search results and gone through all that I could find, but I cannot get the Facebook variations to work (even though it worked on some products but none since). * I have made sure that there is no virtual products and that all variations have stock showing. All are in the correct catalogue and I have disabled plugins to check that too. When I click update product it does give me a Facebook ID but as I said no variant ID. * Spent too long trying to solve this so any help would be appreciated. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fso-sync-variable-products%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * [schero86](https://wordpress.org/support/users/schero86/) * (@schero86) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14816346) * I found the fix. You have to go to facebook-for-woocommerce/includes/fbgraph. php And change the line const API_VERSION = ‘v9.0’; to const API_VERSION = ‘v10.0’;` * [needmystyle](https://wordpress.org/support/users/needmystyle/) * (@needmystyle) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14817072) * Thanks [@schero86](https://wordpress.org/support/users/schero86/) that worked for us. I hope other people see your message. * [luanluta](https://wordpress.org/support/users/luanluta/) * (@luanluta) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14817888) * Thank you for the assist here [@schero86](https://wordpress.org/support/users/schero86/): D! * I’m glad you were able to resolve this issue [@needmystyle](https://wordpress.org/support/users/needmystyle/). I’ll mark this thread as resolved now. * Kind regards, * Thread Starter [mitoetie86](https://wordpress.org/support/users/mitoetie86/) * (@mitoetie86) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14818020) * It still does not work here…. * [k](https://wordpress.org/support/users/kvvsi/) * (@kvvsi) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14819225) * Sorry to hear that the above solution didn’t work for you. Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response. * [kkleiton](https://wordpress.org/support/users/kkleiton/) * (@kkleiton) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14821373) * Hi guys, i hope you are good. * i’m having this same problem and the recomendation that i found here didn’t work. Someone have other instruction to solve this problem? It happen with variation product. He get the main ID but the variation is null. Real example: ID do Facebook: 4688694154483744 IDs de variações: 9442: 9443: * [tanasi](https://wordpress.org/support/users/tanasi/) * (@tanasi) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14822250) * I ve been searching for days for a solution. Deactivated all plugins, removed custom code, created new simple and variable products, reset / deleted the FB metadata, removed the integration and the plugin and reinstalled everything again. But nothing. * This solution from [@schero86](https://wordpress.org/support/users/schero86/) works as pointed above. Thanks for this. * [Ilaria Somma a11n](https://wordpress.org/support/users/ilariasomma/) * (@ilariasomma) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14822461) * Hi [@tanasi](https://wordpress.org/support/users/tanasi/), I am glad to hear that the solution provided by [@schero86](https://wordpress.org/support/users/schero86/) works for you! * [@kkleiton](https://wordpress.org/support/users/kkleiton/) Please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket). You may need to create an account before you can access that page. * Please include a link to this forum thread, so that we can keep track of what’s already been done. * We will be able to help you further there. * [kkleiton](https://wordpress.org/support/users/kkleiton/) * (@kkleiton) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14823011) * Hi [@ilariasomma](https://wordpress.org/support/users/ilariasomma/), i access the panel to open my request, but when i send the request show an error that my website don’t have woocommerce (but have…rsrs) * An idea what i’m doing wrong? * [luanluta](https://wordpress.org/support/users/luanluta/) * (@luanluta) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14823092) * Hello there [@kkleiton](https://wordpress.org/support/users/kkleiton/), * Sorry to hear that you’re getting an error when opening up a support ticket. Can you please send us a screenshot of the error so that we can take a look. I recommend [https://snipboard.io](https://snipboard.io) for sharing screenshots– please follow the instructions on the page, then paste the URL in your reply. Thank you! * Kind regards, * [kkleiton](https://wordpress.org/support/users/kkleiton/) * (@kkleiton) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14823185) * Hello [@luanluta](https://wordpress.org/support/users/luanluta/) link below; [https://snipboard.io/ygwJNF.jpg](https://snipboard.io/ygwJNF.jpg). * but i send and now my request was send with success. * Thank for your support. * [Shohan Hossain Nabil – a11n](https://wordpress.org/support/users/sohanhossain/) * (@sohanhossain) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14823277) * Hello [@kkleiton](https://wordpress.org/support/users/kkleiton/), * Great! I am glad to know that you were able to submit a support ticket successfully. One of our Happiness Engineers will get back to you via the ticket. Please keep an eye on your email. * Cheers. * [petrucccio](https://wordpress.org/support/users/petrucccio/) * (@petrucccio) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14823357) * [@schero86](https://wordpress.org/support/users/schero86/) thanks for posting. Worked for me * [@sohanhossain](https://wordpress.org/support/users/sohanhossain/) Facebook support please release an update, this is not a stable version * [Grigorij S. a11n](https://wordpress.org/support/users/grigaswp/) * (@grigaswp) * [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14823406) * Hi [@petrucccio](https://wordpress.org/support/users/petrucccio/), * > [@sohanhossain](https://wordpress.org/support/users/sohanhossain/) Facebook > support please release an update, this is not a stable version * I see that this issue is being discussed here: * [https://github.com/woocommerce/facebook-for-woocommerce/issues/2050](https://github.com/woocommerce/facebook-for-woocommerce/issues/2050) * You may want to keep an eye on this GitHub issue for updates. Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘So sync variable products’ is closed to new replies. * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606) * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/) * 14 replies * 11 participants * Last reply from: [Grigorij S. a11n](https://wordpress.org/support/users/grigaswp/) * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/so-sync-variable-products/#post-14823406) * Status: resolved