Title: Solid Security can&#8217;t setup
Last modified: January 16, 2024

---

# Solid Security can’t setup

 *  Resolved [lukasmainka](https://wordpress.org/support/users/lukasmainka/)
 * (@lukasmainka)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/solid-security-cant-setup/)
 * Hi,
 * I tried to install iThemes Security, which now is Solid Security. I can’t get
   further in the setup process then step 1 after selecting the type of the site.
 * I opened the console and saw this:
 *     ```wp-block-code
       /wp-json/ithemes-security/v1/admin-notices/welcome-solidwp/dismiss/?_locale=user:1 
   
   
              Failed to load resource: the server responded with a status of 404 ()
       ```
   
 * Other wp-json endpoints are working. Does someone have an idea?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/solid-security-cant-setup/#post-17347953)
 * Hi [@lukasmainka](https://wordpress.org/support/users/lukasmainka/), thanks for
   reaching out! I see you’re having issues installing Solid Security on your site.
   
   Does it help if you deactivate the plugin and re-activate it? If not, I’d suggest
   verifying that all the REST HTTP methods the plugin needs are allowed on your
   server: `GET, POST, PUT, PATCH, DELETE, and OPTIONS`. Once confirmed, resave 
   your WP Permalinks settings. If you’re on an Apache server, double-check that**`
   mod_rewrite`** is supported. If you’re using NGINX server, make sure the appropriate
   rewrite rule for permalinks is added (check this [guide](https://developer.wordpress.org/advanced-administration/server/web-server/nginx/)).
   Try also to clear all sorts of cache, preferably in this manner: _server cache-
   > CDN cache (if you use it) -> plugin cache -> browser cache_.Then, re-install
   a freshly downloaded copy of Solid Security Basic to see if it works this time.
 * Hope this helps, and let us know how it goes.
 *  Thread Starter [lukasmainka](https://wordpress.org/support/users/lukasmainka/)
 * (@lukasmainka)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/solid-security-cant-setup/#post-17356322)
 * Reactivating doesn’t work. Tried that a few times. mod_rewrite seems to work 
   because I get pretty URLs.
 * REST HTTP works for all REST-Routes but for solid security. I got an error in
   the console when I try to config solid security in the dashboard. When I try 
   to get to the endpoint I get:
 *     ```wp-block-code
       // https://ptk-hessen.de/wp-json/ithemes-security/rpc/global/detect-ip/?_locale=user
   
       {
         "code": "rest_no_route",
         "message": "Es wurde keine Route gefunden, die mit der URL und der Request-Methode identisch ist.",
         "data": {
           "status": 404
         }
       }
       ```
   
 * There’s no route for Plugin Root [https://ptk-hessen.de/wp-json/ithemes-security/](https://ptk-hessen.de/wp-json/ithemes-security/).
   
   This is a really unusual behaviour
 *  [nlpro](https://wordpress.org/support/users/nlpro/)
 * (@nlpro)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/solid-security-cant-setup/#post-17356665)
 * Hi [@lukasmainka](https://wordpress.org/support/users/lukasmainka/),
 * The SolSec plugin adds 2 namespaces to the REST API:
    - ithemes-security/rpc ([https://ptk-hessen.de/wp-json/ithemes-security/rpc](https://ptk-hessen.de/wp-json/ithemes-security/rpc))
    - ithemes-security/v1 ([https://ptk-hessen.de/wp-json/ithemes-security/v1](https://ptk-hessen.de/wp-json/ithemes-security/v1))
 * Additionally I can confirm that a POST request to:
 *     ```wp-block-code
       https://ptk-hessen.de/wp-json/ithemes-security/rpc/global/detect-ip/?_locale=user
       ```
   
 * results in a 404. When accessing the same route in my test env I get:
 * > {    
   > “code”: “rest_missing_callback_param”,
   >     “message”: “Missing parameter(s): proxy”,
   >     “data”: {
   >         “status”: 400,
   >         “params”: [
   >             “proxy”
   >         ]
   >     }
   > }
 * So it seems something in your env is not allowing the POST request. You may need
   to contact your hosting provider to fix this.
    -  This reply was modified 2 years, 4 months ago by [nlpro](https://wordpress.org/support/users/nlpro/).
    -  This reply was modified 2 years, 4 months ago by [nlpro](https://wordpress.org/support/users/nlpro/).
 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/solid-security-cant-setup/#post-17371660)
 * Hi [@lukasmainka](https://wordpress.org/support/users/lukasmainka/), I hope the
   reply from [@nlpro](https://wordpress.org/support/users/nlpro/) helped resolve
   the issue with the Solid Security setup on your site.
 * To add, please make sure that your server **allows all the REST HTTP methods**:`
   GET, POST, PUT, PATCH, DELETE, and OPTIONS`.
   Due to inactivity, I’ll be marking
   this post resolved. If you still require further assistance, feel free to open
   a new support topic, and we’d be happy to assist.Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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 * 4 replies
 * 3 participants
 * Last reply from: [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/solid-security-cant-setup/#post-17371660)
 * Status: resolved