Title: Some Graphs not loading Last modified: February 16, 2017 --- # Some Graphs not loading * Resolved [Henning Stummer](https://wordpress.org/support/users/henningstummer/) * (@henningstummer) * [9 years, 3 months ago](https://wordpress.org/support/topic/some-graphs-not-loading/) * With one of the latest plugin updates, some graphs stopped working. * When I go to the “overview” page, the spinning circles of “summary”, “top referring sites” and “top 10 pages” never end and no data is loaded. On viewing the “pages” page, all data is shown. Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/) * (@gregross) * [9 years, 3 months ago](https://wordpress.org/support/topic/some-graphs-not-loading/#post-8812251) * Can you check your PHP error logs as well as your browser console log to see if here are any related error messages? * Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/) * (@gregross) * [9 years, 3 months ago](https://wordpress.org/support/topic/some-graphs-not-loading/#post-8812254) * Also, if you hit the reload on the widget that didn’t load does it refresh correctly? * Thread Starter [Henning Stummer](https://wordpress.org/support/users/henningstummer/) * (@henningstummer) * [9 years, 3 months ago](https://wordpress.org/support/topic/some-graphs-not-loading/#post-8812350) * On loading the “overview” page, there are following errors in the console (IE): * CSS3111: Unbekannter Fehler in “@font-face”. dashicons.eot * CSS3120: Es sind keine Schriftarten für die @font-face-Regel verfügbar. load- styles.php (0,37) * HTTP500: SERVERFEHLER: Es ist ein unerwarteter Zustand aufgetreten, sodass der Server die Anforderung nicht erfüllen kann. (XHR)POST – [https://xxxxx/wp-admin/admin-ajax.php](https://xxxxx/wp-admin/admin-ajax.php) * (via Google Chrome) POST [https://xxxxx/wp-admin/admin-ajax.php](https://xxxxx/wp-admin/admin-ajax.php) 500 () send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver =4.7.2:4 ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils& ver=4.7.2:4 wp_statistics_get_widget_contents @ log.min.js?ver=4.7.2:1 (anonymous) @ admin.php?page=wps_overview_page:298 i @ load-scripts.php?c=1&load[]=jquery- core,jquery-migrate,utils&ver=4.7.2:2 fireWith @ load-scripts.php?c=1&load[]= jquery-core,jquery-migrate,utils&ver=4.7.2:2 ready @ load-scripts.php?c=1&load[] =jquery-core,jquery-migrate,utils&ver=4.7.2:2 K @ load-scripts.php?c=1&load[] =jquery-core,jquery-migrate,utils&ver=4.7.2:2 - This reply was modified 9 years, 3 months ago by [Henning Stummer](https://wordpress.org/support/users/henningstummer/). * Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/) * (@gregross) * [9 years, 3 months ago](https://wordpress.org/support/topic/some-graphs-not-loading/#post-8813156) * > HTTP500: SERVERFEHLER: Es ist ein unerwarteter Zustand aufgetreten, sodass der Server die Anforderung nicht erfüllen kann. (XHR)POST – [https://xxxxx/wp-admin/admin-ajax.php](https://xxxxx/wp-admin/admin-ajax.php) * That would look to be the issue, the ajax call is failing. Can you check your server side webserver/PHP log at the same time and see if there are any clues? * [gwblok](https://wordpress.org/support/users/gwblok/) * (@gwblok) * [9 years, 3 months ago](https://wordpress.org/support/topic/some-graphs-not-loading/#post-8841940) * Did this get resolved, I have same issue. Summary Graph never loads, just spins and spins. – I’m using 1and1 hosting. It worked until about a few weeks ago. I can’t give you exact date, as I don’t check it too frequently. * Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/) * (@gregross) * [9 years, 3 months ago](https://wordpress.org/support/topic/some-graphs-not-loading/#post-8843882) * [@gwblok](https://wordpress.org/support/users/gwblok/) you might want to look at your PHP logs and see if there are any errors. * If you hit the reload button on the widget does the data load? * Thread Starter [Henning Stummer](https://wordpress.org/support/users/henningstummer/) * (@henningstummer) * [9 years, 2 months ago](https://wordpress.org/support/topic/some-graphs-not-loading/#post-8909676) * Sorry for the long wait – took some time to get in contact with our server admin. Here’s the log line: * [Mon Mar 13 14:22:13.656326 2017] [:error] [pid 23928] [client 219.88.232.22: 17771] PHP 10. mysqli_fetch_object() /var/www/xxxxxx/blog/wp-includes/wp-db.php: 1841, referer: [https://xxxxxx/wp-admin/admin.php?page=wps_overview_page](https://xxxxxx/wp-admin/admin.php?page=wps_overview_page) * Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/) * (@gregross) * [9 years, 2 months ago](https://wordpress.org/support/topic/some-graphs-not-loading/#post-8919443) * Well that doesn’t say very much, there should probably be some additional lines around it that give some more detail about the error. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Some Graphs not loading’ is closed to new replies. * ![](https://ps.w.org/wp-statistics/assets/icon.svg?rev=3081064) * [WP Statistics – Simple, privacy-friendly Google Analytics alternative](https://wordpress.org/plugins/wp-statistics/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-statistics/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-statistics/) * [Active Topics](https://wordpress.org/support/plugin/wp-statistics/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-statistics/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-statistics/reviews/) * 8 replies * 3 participants * Last reply from: [Greg Ross](https://wordpress.org/support/users/gregross/) * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/some-graphs-not-loading/#post-8919443) * Status: resolved