Some images exist, but they do not load completely.

  • Resolved yukiko-kawa

    (@yukiko-kawa)


    1 year ago

    some images exist, but they are not loaded completely.

    I have a fairly serious problem.
    without any particular reason, from one day to the next,
    I find that a percentage of images loaded with the plugin are not visible

    I don’t know what happened, but when opening the wordpress gallery, some images are visible, others are not, some do not see the thumbnail, others however you can see the original size.

    I have tried many things:
    complete cache cleaning
    removal of ALL PLUGINS
    I reloaded some products with ALD dropshipping which correctly showed the images in the import tab, but when it came to loading them they became unreachable.

    The images, if opened from their original link (they are all aliexpress images) are visible correctly. But they are not correctly displayed in the product tab.

    I have a very similar site that uses the same plugins and mechanisms, but on this site hosted on the same hosting nothing happened.

    I would like to start a recheck of the images, a reorganization. But all image control plugins usually save the image back to the hosting.

    In conclusion, I don’t know what to do, I’m a bit desperate!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • angelagrey

    (@angelagrey)

    1 year ago

    Hello,

    Thank you for reaching out to us.

    Perhaps it’s blocked by AliExpress, we had some similar tickets lately. Could you please create a support ticket on this Support Forum and allow us to take a direct look?

    Best regards.

    Thread Starter yukiko-kawa

    (@yukiko-kawa)

    1 year ago

    Done, on your forum

    Thread Starter yukiko-kawa

    (@yukiko-kawa)

    12 months ago

    For other users:

    SITUATION:
    the domain, in this case a subdomain, has been blocked for the image request directly from aliexpress.
    We consider that there is no way for the plugin to solve the problem. (this was the response from support)

    SOLUTIONS:
    copy and paste your site on another subdomain or domain, and to not lose seo and searches “redirect everything to the new domain.”
    This is the immediate and most practical solution.

    Maybe in a little while aliexpress will unblock the domains again, but who knows.

    maybe, but I have not tested, asking to ask the hosting for the IP could change something.. or change the cdn..

    that’s all

    Thread Starter yukiko-kawa

    (@yukiko-kawa)

    12 months ago

    I forgot,
    check that you do not have “Pre connections” to the aliexpress image domain set in the cache plugin.. that could perhaps be a problem.

Viewing 4 replies - 1 through 4 (of 4 total)

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