Title: Some issues
Last modified: February 20, 2017

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# Some issues

 *  Resolved [RupertH2O](https://wordpress.org/support/users/ruperth2o/)
 * (@ruperth2o)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/some-issues-31/)
 * Hi, first of all thanks a lot for your work!
    Below some issues that I have founded
   using your plugin. Note well that I’m using a MULTISITE wordpress installation.*********************************************************************************
   1) when I try to set an email template the dropdown field selection doesn’t work…
   I mean the dropdown works but it’s impossible to save the choice selected. 2)
   if i decide to send an email link confirmation to the user when he try to activate
   it he get an error message “Failed to upadte user information.Can not activate
   user.” Note also error on update word. *********************************************************************************
   At the moment this is all. If I’ll get new issues I’ll write you of course! Thanks
   again! Bye

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [profilegrid](https://wordpress.org/support/users/profilegrid/)
 * (@profilegrid)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/some-issues-31/#post-8825602)
 * Thank you for liking the plugin. Generally when activation code doesn’t match,
   the error message is displayed. If you want us to look into it more closely, 
   please open ticket at our support portal and provide temporary access.
 *  Plugin Contributor [profilegrid](https://wordpress.org/support/users/profilegrid/)
 * (@profilegrid)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/some-issues-31/#post-8826358)
 * Regarding 1, please use visual mode editor instead of text mode…

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [profilegrid](https://wordpress.org/support/users/profilegrid/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/some-issues-31/#post-8826358)
 * Status: resolved