Title: Some issues
Last modified: July 17, 2023

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# Some issues

 *  Resolved [esencial](https://wordpress.org/support/users/esencial/)
 * (@esencial)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/some-issues-72/)
 * I’ve installed curl, but I still receive the error message:
 * Getting datafile CURL_NOT_INSTALLED
 * And I’ve this error message too:
 * Remote file not found or WordPress version is not supported. Yo could try again
   later (few hours). Contact tech support if it repeats.
   Stage: get_cms_hashesBut
   WordPress version is 6.2.2 and I don’t know which remote file is not found
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsome-issues-72%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/some-issues-72/#post-16899601)
 * Hello [@esencial](https://wordpress.org/support/users/esencial/).
 * Please, check that PHP options “CURL support” and “allow_url_fopen” enabled in
   your website PHP settings (php.ini file).
 * Check if our IPs are available from your webserver: [https://cleantalk.org/help/cleantalk-servers-ip-addresses](https://cleantalk.org/help/cleantalk-servers-ip-addresses)
 * Then click “Synchronize with Cloud” button in the plugin settings, wait until
   the rotating icon disappears and refresh the page. Are the errors gone?
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/some-issues-72/#post-16920551)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).
 *  Thread Starter [esencial](https://wordpress.org/support/users/esencial/)
 * (@esencial)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/some-issues-72/#post-16920576)
 * Finally I uninstalled it because it didn’t work
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/some-issues-72/#post-16920616)
 * We are always glad to see you in our ticket system, where we can carry out a 
   more detailed investigation taking into account the features of your site.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Some issues’ is closed to new replies.

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## Tags

 * [curl](https://wordpress.org/support/topic-tag/curl/)

 * 4 replies
 * 2 participants
 * Last reply from: [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/some-issues-72/#post-16920616)
 * Status: resolved