Title: Some postal code error
Last modified: August 22, 2016

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# Some postal code error

 *  Resolved [originalconcept](https://wordpress.org/support/users/originalconcept/)
 * (@originalconcept)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/some-postal-code-error/)
 * We have been experiencing a few issues with payments from our website, they seem
   to be failing and giving the reason that the ZIP code is not verified.
 * Date: 2014/11/18 15:59:31
    Status: Failed: The zip code you supplied failed validation.
   Cards can be declined for many reasons. Learn more.
 * Thanks!!!
 * [https://wordpress.org/plugins/stripe-for-woocommerce/](https://wordpress.org/plugins/stripe-for-woocommerce/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Stephen Zuniga](https://wordpress.org/support/users/stephenzuniga001/)
 * (@stephenzuniga001)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/some-postal-code-error/#post-5508356)
 * The invalid zip message for this plugin is “Your zip code failed validation.”
   Where are you getting that message, and are you using live or test cards?
 *  Thread Starter [originalconcept](https://wordpress.org/support/users/originalconcept/)
 * (@originalconcept)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/some-postal-code-error/#post-5508467)
 * Hi Stephen, Im getting this message in the last part of checkout, Im in live 
   mode.
 * Site is this: [http://tinyurl.com/73cmpxy](http://tinyurl.com/73cmpxy)
 * The zip code I tested is this: PO4 8GY
 * Thanks!
 *  Plugin Author [Stephen Zuniga](https://wordpress.org/support/users/stephenzuniga001/)
 * (@stephenzuniga001)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/some-postal-code-error/#post-5508474)
 * I have a feeling the theme is causing the problem. Could you try enabling a theme
   without the multiple steps (like twentyfourteen) and see if it works? Your site
   is currently set to accept live payments so I can’t test it, but if a different
   theme fixes the problem, then you’ll have to speak to the theme developers unfortunately.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Some postal code error’ is closed to new replies.

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## Tags

 * [Postal Code](https://wordpress.org/support/topic-tag/postal-code/)
 * [zip](https://wordpress.org/support/topic-tag/zip/)
 * [zipcode](https://wordpress.org/support/topic-tag/zipcode/)

 * 3 replies
 * 2 participants
 * Last reply from: [Stephen Zuniga](https://wordpress.org/support/users/stephenzuniga001/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/some-postal-code-error/#post-5508474)
 * Status: resolved