Title: some suggestions & problems
Last modified: July 15, 2024

---

# some suggestions & problems

 *  [Amirreza Shayesteh Far | امیررضا شایسته فر](https://wordpress.org/support/users/amirrezasr/)
 * (@amirrezasr)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/some-suggestions-problems/)
 * Hey there!
 * Thanks again for Order Note Templates for WooCommerce Plugin!
 * I wanted to suggest that you add the ability to sort notes to the free version
   of the plugin; Because the lack of this option is a big challenge for big stores
   and websites.
 * And the lack of this feature is very challenging for a website like ours, which
   is located in Iran and does not have access to international credit cards to 
   make payments and purchase the premium version of the plugin.
 * Also, during the 1 month that we have been using the Order Note Templates for
   WooCommerce plugin, we have encountered 2 big problems.
 * The first problem is the excessive slowness of the order notes section, which
   takes a long time to load, and I think there is room for the plugin’s speed and
   performance to be optimized.
 * And the second problem is that the plugin styles are not loaded correctly in 
   the order notes section, which are loaded as default html select/options!
 * Thank you for applying the above items in the next updates.

Viewing 1 replies (of 1 total)

 *  Plugin Author [camper2020](https://wordpress.org/support/users/camper2020/)
 * (@camper2020)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/some-suggestions-problems/#post-17916976)
 * Hi there, thanks again for the great review and also for posting these queries,
   apologies for the delay in our reply, we missed the notification but that should
   be remedied now. We have looked into the various issues / queries, please see
   comments below:
 * **Speed of order notes section loading**
   Currently we are using the same script
   that WooCommerce itself uses to fetch the order notes and this should be loading
   together with the rest of the page. We can definitely look at optimising this,
   possibly with a custom query but it still may not load fast enough if there are
   other elements on the order screen that are also slowing down the loading process.
   There is a feature on the premium version which allows you to view and edit the
   notes directly from the orders list screen which may be a possible solution as
   well.
 * **Styling**
   We did make some styling fixes in the version **1.1.0** release of
   the plugin which should have helped with the selector going outside of the order
   notes section container, but if you are just seeing a plain HTML select box then
   it could be something blocking the JavaScript from loading correctly or possibly
   a plugin conflict. Can you send a screenshot (You can use [https://imgbb.com/](https://imgbb.com/)
   or another service to upload a screenshot) of how the section looks on your end.
   It _should_ look like this with a select / filter box that matches WooCommerce:
   [https://ibb.co/t3P1RMd](https://ibb.co/t3P1RMd)
 * **Sorting Feature**
   The sorting feature, like the other features of the premium
   version have taken time and effort to develop and we are also working on improvements
   to these particular features, such as filtering options and additional sorting
   possibilities so it is not something that we are looking to bring across to the
   free version at this time, however we do understand your predicament and appreciate
   both you taking to time to review our plugin and submit your recommendations,
   so please feel free to reach out to us directly via our contact form here: [https://www.robotdwarf.com/contact-us/](https://www.robotdwarf.com/contact-us/)
   and let’s see if we can work something out.
 * Thanks again!

Viewing 1 replies (of 1 total)

The topic ‘some suggestions & problems’ is closed to new replies.

 * ![](https://ps.w.org/rd-wc-enhanced-order-notes/assets/icon-256x256.png?rev=3077981)
 * [RD Order Note Templates for WooCommerce](https://wordpress.org/plugins/rd-wc-enhanced-order-notes/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/rd-wc-enhanced-order-notes/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/rd-wc-enhanced-order-notes/)
 * [Active Topics](https://wordpress.org/support/plugin/rd-wc-enhanced-order-notes/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/rd-wc-enhanced-order-notes/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/rd-wc-enhanced-order-notes/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [camper2020](https://wordpress.org/support/users/camper2020/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/some-suggestions-problems/#post-17916976)
 * Status: not resolved