Title: “Something is wrong.”
Last modified: January 3, 2019

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# “Something is wrong.”

 *  Resolved [mfarsetti](https://wordpress.org/support/users/mfarsetti/)
 * (@mfarsetti)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/something-is-wrong-19/)
 * Hi,
 * I have a problem when I use this plugin.
 * Here is the message I get:
 * “Something is wrong. Response takes too long or there is JS error. Press Ctrl
   +Shift+J or Cmd+Shift+J on a Mac to see error in console or ask for free support.
   
   Instagram token is invalid or expired. Please reset token and sign-in again to
   get new one. Admin warning: there is one or more private user in this feed().
   Their media won’t be displayed.”
 * The URL of my site is [https://www.namour.com.br/](https://www.namour.com.br/)
 * Thanks for your help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsomething-is-wrong-19%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Suzie](https://wordpress.org/support/users/suziekh/)
 * (@suziekh)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/something-is-wrong-19/#post-11059027)
 * Hi,
 * We are sorry for the inconvenience. Could you please try the following solution
   and see if helps?
 * 1. Visit [Instagram.com](https://www.instagram.com/) from your web browser and**
   revoke access** of the plugin [from here](https://www.instagram.com/accounts/login/?next=/accounts/manage_access/),
   
   2. Log out from the current account signed in to [Instagram.com](https://www.instagram.com/),
   3. Go back to the WordPress administrative dashboard of your website, 4. Navigate
   to **Instagram Feed WD > Settings page**, then press **Reset Access Token**, 
   5. After the page reloads, click **Sign in with Instagram**, and log in to your
   account.
 * As the account is signed in, please create your feed using the same username,
   and check if it works this time.
 * Thanks! Have a great day!

Viewing 1 replies (of 1 total)

The topic ‘“Something is wrong.”’ is closed to new replies.

 * ![](https://ps.w.org/wd-instagram-feed/assets/icon-256x256.png?rev=2140072)
 * [10WebSocial](https://wordpress.org/plugins/wd-instagram-feed/)
 * [Support Threads](https://wordpress.org/support/plugin/wd-instagram-feed/)
 * [Active Topics](https://wordpress.org/support/plugin/wd-instagram-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wd-instagram-feed/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wd-instagram-feed/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Suzie](https://wordpress.org/support/users/suziekh/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/something-is-wrong-19/#post-11059027)
 * Status: resolved