Title: Something very wrong Last modified: September 29, 2025 --- # Something very wrong * Resolved [theodelaruelle](https://wordpress.org/support/users/theodelaruelle/) * (@theodelaruelle) * [8 months, 2 weeks ago](https://wordpress.org/support/topic/something-very-wrong-2/) * There’s something terribly wrong with the plugin. It worked fine until about a week ago. Then the problems started. First, it takes a very long time for the subscriber or sent emails page to load, for example. * Since this weekend, I’ve had an even bigger problem. I get the following message: ** _There is a problem with the MailPoet task scheduler._ **_Connection unsuccessful. Consult our knowledge base article for troubleshooting tips._ * Then a lot of HTML appears, and at the bottom it says: _For a plugin to work, it must be possible to connect to the task scheduler._ * What’s wrong? The information on the MailPoet website and knowledge base is too technical to solve it yourself. * So, please help us solve this problem. Thanks in advance for your help.Regards, Theo * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsomething-very-wrong-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [Thu P. a11n](https://wordpress.org/support/users/thup90/) * (@thup90) * [8 months, 1 week ago](https://wordpress.org/support/topic/something-very-wrong-2/#post-18665603) * Hi Theo, * To investigate further, can you please send us the following information. **Please redact any sensitive information, (e.g. email address) before sending since this is a public forum.** - A screenshot of the MailPoet > Help > System Status page. Please ensure to capture the whole page or make several screenshots. - Copy and paste the information from MailPoet > Help > System Info. * Thread Starter [theodelaruelle](https://wordpress.org/support/users/theodelaruelle/) * (@theodelaruelle) * [8 months, 1 week ago](https://wordpress.org/support/topic/something-very-wrong-2/#post-18667188) * ```wp-block-code name: Theoemail: xxxxxxxxxxxxPHP version: 8.4.10MailPoet Free version: 5.15.1MailPoet Premium version: 5.15.0MailPoet Premium/MSS key: ee2248889c8cf9c7**WordPress version: 6.8.3Database version: 10.6.23-MariaDB-ubu2204Web server: ApacheServer OS: Linux mijnblogje.nl 6.8.0-60-generic #63+onecomnfsnozap. SMP PREEMPT_DYNAMIC Thu May 15 12:23:43 UTC x86_64WP info: WP_MEMORY_LIMIT: 256M - WP_MAX_MEMORY_LIMIT: 256M - WP_DEBUG: 1 - WordPress language: nl_NL - WordPress timezone: Europe/AmsterdamPHP info: PHP max_execution_time: 300 - PHP memory_limit: 4294967296 - PHP upload_max_filesize: 256M - PHP post_max_size: 256MMultisite environment?: NoCurrent Theme: OceanWP (version 4.1.3)Active Plugin names: sitepress-multilingual-cms/sitepress.php, wp-seo-multilingual/plugin.php, acfml/wpml-acf.php, admin-menu-editor/menu-editor.php, advanced-post-block/plugin.php, antispam-bee/antispam_bee.php, b-slider/b-slider.php, classic-widgets/classic-widgets.php, contact-form-7/wp-contact-form-7.php, duplicate-post/duplicate-post.php, google-site-kit/google-site-kit.php, mailpoet-premium/mailpoet-premium.php, mailpoet/mailpoet.php, nextgen-gallery-pro/nggallery-pro.php, nextgen-gallery/nggallery.php, ocean-cookie-notice/ocean-cookie-notice.php, ocean-extra/ocean-extra.php, ocean-gutenberg-blocks/ocean-gutenberg-blocks.php, ocean-side-panel/ocean-side-panel.php, ocean-sticky-header/ocean-sticky-header.php, onecom-php-scanner/onecom-compatibility-scanner.php, onecom-spam-protection/onecom-spam-protection.php, onecom-themes-plugins/onecom-themes-plugins.php, onecom-under-construction/onecom-under-construction.php, onecom-vcache/vcaching.php, pdf-embed/pdf-embed.php, really-simple-ssl/rlrsssl-really-simple-ssl.php, stop-user-enumeration/stop-user-enumeration.php, tablepress/tablepress.php, tooltips-pro/tooltips.php, transients-manager/transients-manager.php, wordpress-seo/wp-seo.php, wp-dark-mode/plugin.php, wp-optimize/wp-optimize.php, wpml-cms-nav/plugin.php, wpml-sticky-links/plugin.php, wpml-string-translation/plugin.phpSending Method: MailPoetMailPoet Sending Service: Is reachable: Yes - Ping response: 200 HTTP status code - API key state: valid - Premium key state: validSending Frequency: 25 emails every 5 minutesMailPoet sending info: Send all site's emails with: current sending method - Task Scheduler method: WordPress - Default FROM address: xxxxxxxxxxxx - Default Reply-To address: xxxxxxxxxxxx- Bounce Email Address: xxxxxxxxxxxxMailPoet Cron / Action Scheduler: Status: active - Is reachable: No - Ping URL: https://www.mijnblogje.nl?mailpoet_router&endpoint=cron_daemon&action=ping - Ping response:Checking your browser before accessing www.mijnblogje.nlLast run start: Unknown - Last run end: Unknown - Last seen error: NoneTotal number of subscribers: 797Plugin installed at: 2018-12-23 14:23:19Installed via WooCommerce onboarding wizard: falseSending queue status: Status: Unknown - Started at: 2025-10-01 17:32:55 - Emails sent: 0 - Retry attempts: 0 - Last seen error: NoneData inconsistency status: Orphaned sending tasks: 0 - Orphaned sending task subscribers: 0 - Sending queue without newsletter: 0 - Orphaned subscriptions: 2 - Orphaned links: 8 - Orphaned newsletter posts: 0 ``` * This is the information from MailPoet > Help > System Info. I can’t add screenshots to this post. * Thread Starter [theodelaruelle](https://wordpress.org/support/users/theodelaruelle/) * (@theodelaruelle) * [8 months, 1 week ago](https://wordpress.org/support/topic/something-very-wrong-2/#post-18668173) * [@thup90](https://wordpress.org/support/users/thup90/) * Can you help me any further? I can no longer send emails.I’m unable to attach screenshots to these messages. I can, however, email you a Word file with the system status text. * Thread Starter [theodelaruelle](https://wordpress.org/support/users/theodelaruelle/) * (@theodelaruelle) * [8 months, 1 week ago](https://wordpress.org/support/topic/something-very-wrong-2/#post-18670235) * The problem seems to have miraculously disappeared. Everything is working properly again, the task scheduler is connected again, and emails were sent as normal today. So, no further action is required at this time. * Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/) * (@geraltrivia) * [8 months, 1 week ago](https://wordpress.org/support/topic/something-very-wrong-2/#post-18671231) * Hello there [@theodelaruelle](https://wordpress.org/support/users/theodelaruelle/), * Thank you for following up with us and letting us know. * We would be here if you need further assistance. * Cheers! Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Something very wrong’ is closed to new replies. * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564) * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailpoet/) * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/) * 5 replies * 3 participants * Last reply from: [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/) * Last activity: [8 months, 1 week ago](https://wordpress.org/support/topic/something-very-wrong-2/#post-18671231) * Status: resolved