Title: Something went wrong, check Errors & Debug or authorise the plugin.
Last modified: October 2, 2019

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# Something went wrong, check Errors & Debug or authorise the plugin.

 *  [AbbaTheHorse](https://wordpress.org/support/users/mattalexander/)
 * (@mattalexander)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/something-went-wrong-check-errors-debug-or-authorise-the-plugin/)
 * Hi
 * We have an event setup to be tracked, although it has been noted that the tracking
   is no longer working.
 * I also note that I see we now see the following error on the plugin settings 
   screen:
 * “Something went wrong, check Errors & Debug or authorise the plugin.”
 * When I click the link on “authorise the plugin” the page simply refreshes and
   I see no changes. When I click to see the errors, there is no detail other than
   there is an error.
 * I’ve clicked “clear & report errors” but no idea what that has done of if you
   will receive the error report.
 * Can you advise on what we should do next to get this working again?
 * Thank you,
 * M

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Linnea](https://wordpress.org/support/users/ohminme/)
 * (@ohminme)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/something-went-wrong-check-errors-debug-or-authorise-the-plugin/#post-12000345)
 * I’m getting the same error. It seems to be broken?
 *  [Ricky Poon](https://wordpress.org/support/users/poonasor/)
 * (@poonasor)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/something-went-wrong-check-errors-debug-or-authorise-the-plugin/#post-12003213)
 * i’m also getting this problem on a new clients site, i’m glad its not only me
   experiencing it
 * any idea on how to fix this?
 * edit:
    found a solution – uninstall the plugin and reinstall the plugin, that
   worked for me
    -  This reply was modified 6 years, 8 months ago by [Ricky Poon](https://wordpress.org/support/users/poonasor/).
 *  [ETO](https://wordpress.org/support/users/esmus/)
 * (@esmus)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/something-went-wrong-check-errors-debug-or-authorise-the-plugin/#post-12014476)
 * I have the same issue. Please release an update for this problem.
 *  [garyjhills](https://wordpress.org/support/users/garyjhills/)
 * (@garyjhills)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/something-went-wrong-check-errors-debug-or-authorise-the-plugin/#post-12015462)
 * This plugin has stopped working on several websites I have been using it on. 
   No errors, everything seems fine but the dashboard information does not load 
   at all.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Something went wrong, check Errors & Debug or authorise the plugin.’ 
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 * 4 replies
 * 5 participants
 * Last reply from: [garyjhills](https://wordpress.org/support/users/garyjhills/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/something-went-wrong-check-errors-debug-or-authorise-the-plugin/#post-12015462)
 * Status: not resolved