Title: Something went wrong issue
Last modified: November 11, 2020

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# Something went wrong issue

 *  Resolved [dror9098](https://wordpress.org/support/users/dror9098/)
 * (@dror9098)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/something-went-wrong-issue/)
 * Hi there,
    I read a lot of that issue, but couldn’t find any solution yet for
   this problem. When trying to connect facebook plugin with woocommerce at the 
   final step of “finishing” the process, it crushed! This issue exist already 3
   months! How can I solve it? Please help!

Viewing 1 replies (of 1 total)

 *  Thread Starter [dror9098](https://wordpress.org/support/users/dror9098/)
 * (@dror9098)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/something-went-wrong-issue/#post-13648935)
 * Fixed.
    I went to phpmyadmin (DATABASE) than option table looked for the variable
   wc_facebook_external_business_id the option_value field was with ascii character(
   hebrew language) I changed it to english only. Then tried the integration again,
   And it worked! For the owner of the plugin: please if you don’t support the ascii
   character, don’t set up this ascii on the variable cause it crushed the integration.
 * Hope this will help many other users with the same issue also.
 * Cheers!
    -  This reply was modified 5 years, 7 months ago by [dror9098](https://wordpress.org/support/users/dror9098/).

Viewing 1 replies (of 1 total)

The topic ‘Something went wrong issue’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [dror9098](https://wordpress.org/support/users/dror9098/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/something-went-wrong-issue/#post-13648935)
 * Status: resolved