Title: Something went wrong message
Last modified: January 16, 2023

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# Something went wrong message

 *  Resolved [emr22442](https://wordpress.org/support/users/emr22442/)
 * (@emr22442)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/something-went-wrong-message-3/)
 * Customers keep receiving the error message “something went wrong” when they make
   a new form submission, however we are receiving the submission details just fine.
   I have downloaded WP SMTP plugin and configured it
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsomething-went-wrong-message-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Ahmed Amir Hossain](https://wordpress.org/support/users/ahmedamir/)
 * (@ahmedamir)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/something-went-wrong-message-3/#post-16383819)
 * Hi [@emr22442](https://wordpress.org/support/users/emr22442/) ,
 * Thanks for reaching out to us.
 * I understand the issue you are having with. In spite of receiving the submission
   details, you are getting the “something went wrong ” message then the issue may
   happen due to cache. Please clear the cache from your site. If any cache plugin
   is being used at your site then keep them disabled for some time.
 * Please check If there are any strict caching policies like Object Cache is enabled,
   kindly try disabling that too.
 * Hopefully this issue will be solved then. Let me know if you need further assistance.
 * Regards,
 * Amir

Viewing 1 replies (of 1 total)

The topic ‘Something went wrong message’ is closed to new replies.

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## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)
 * [something went wrong](https://wordpress.org/support/topic-tag/something-went-wrong/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ahmed Amir Hossain](https://wordpress.org/support/users/ahmedamir/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/something-went-wrong-message-3/#post-16383819)
 * Status: resolved