Title: Something went wrong message
Last modified: January 16, 2023

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# Something went wrong message

 *  Resolved [Palash Chandra](https://wordpress.org/support/users/palashchandra/)
 * (@palashchandra)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/something-went-wrong-message-4/)
 * how can i solve “Something went wrong” issue
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsomething-went-wrong-message-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Ahmed Amir Hossain](https://wordpress.org/support/users/ahmedamir/)
 * (@ahmedamir)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/something-went-wrong-message-4/#post-16383823)
 * Hi [@palashchandra](https://wordpress.org/support/users/palashchandra/),
 * Thanks for contacting us.
 * The problem of the “**Something Went Wrong**” response on form Submission usually
   occurs if some important configurations were not done or missed. The most possible
   reason for this problem and also a solution for this problem is given below-
    - While configuring the Metform form, please make sure that at least one functionality
      like Store Entries or Admin Notification; that will allow you to store submissions
      is Enabled on the Form configuration section. Moreover, you need to make sure
      that the Submissions are getting stored. Please check [this screenshot](https://prnt.sc/FtGGiV39q_qW)
      for a better understanding.
    - If the [Admin Notification](https://help.wpmet.com/docs/notification-emails/)
      is enabled, then please make sure that a valid email address is included to
      receive the user data on that Email. You need to add at least one email on
      the **Email To** field([https://prnt.sc/ncWeFwJtlTUM](https://prnt.sc/ncWeFwJtlTUM)).
    - SMTP is not enabled or configured. To receive admin email notifications and
      to send email confirmations to users make sure that the SMTP server on your
      web hosting is enabled and configured appropriately. If you don’t have any
      idea about it please contact your hosting provider or check the SMTP status
      by using [this plugin](https://wordpress.org/plugins/wp-mail-smtp/). If the
      SMTP is configured properly, then Please leave the Email From field blank.
      Entering inappropriate Emails in this field can lead to a ‘Something Went 
      Wrong’ error also.
    - Sometimes due to caching plugins, you may also experience the ‘Something Went
      Wrong’ issue. In that case, please clear caches from your site and check if
      the problem still persists.
 * I hope the issue will be solved after following the above configuration. If the
   problems persist after configuring the plugin properly, please let me know. I
   will take a closer look and help you to find a solution as soon as possible.
 * Best Regards
 * Amir

Viewing 1 replies (of 1 total)

The topic ‘Something went wrong message’ is closed to new replies.

 * ![](https://ps.w.org/metform/assets/icon-256x256.png?rev=3260686)
 * [MetForm - Contact Form, Survey, Quiz, & Custom Form Builder for Elementor](https://wordpress.org/plugins/metform/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/metform/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/metform/)
 * [Active Topics](https://wordpress.org/support/plugin/metform/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/metform/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/metform/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ahmed Amir Hossain](https://wordpress.org/support/users/ahmedamir/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/something-went-wrong-message-4/#post-16383823)
 * Status: resolved