Title: “Something went wrong. Unknown error”
Last modified: April 12, 2019

---

# “Something went wrong. Unknown error”

 *  Resolved [sunilwilliams](https://wordpress.org/support/users/sunilwilliams/)
 * (@sunilwilliams)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/something-went-wrong-unknown-error/)
 * I’m testing the plugin locally.
    It installs fine.
 * However when attempt to enter my token I get the following error message:
 * `Something went wrong. Unknown error ({"status":0,"message":"Unknown error","
   error":true})`
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsomething-went-wrong-unknown-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [envato](https://wordpress.org/support/users/envato/)
 * (@envato)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/something-went-wrong-unknown-error/#post-11476268)
 * Hey [@sunilwilliams](https://wordpress.org/support/users/sunilwilliams/),
 * If you’re still having this issue can you please contact our support team via
   email – [extensions@envato.com](https://wordpress.org/support/topic/something-went-wrong-unknown-error/extensions@envato.com?output_format=md)?

Viewing 1 replies (of 1 total)

The topic ‘“Something went wrong. Unknown error”’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/envato-elements_757779.svg)
 * [Envato Elements - Photos & Elementor Templates](https://wordpress.org/plugins/envato-elements/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/envato-elements/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/envato-elements/)
 * [Active Topics](https://wordpress.org/support/plugin/envato-elements/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/envato-elements/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/envato-elements/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [envato](https://wordpress.org/support/users/envato/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/something-went-wrong-unknown-error/#post-11476268)
 * Status: resolved