Title: Sometimes getting an ‘Internal Error’ Message
Last modified: August 17, 2021

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# Sometimes getting an ‘Internal Error’ Message

 *  Resolved [mattypartridge17](https://wordpress.org/support/users/mattypartridge17/)
 * (@mattypartridge17)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/sometimes-getting-an-internal-error-message/)
 * Hi,
 * I recently built [https://thursfieldstax.co.uk](https://thursfieldstax.co.uk)
   and it’s hosted with an external company my client uses.
 * Since switching the site over to their hosting (I built the site using Linux 
   hosting from Ionos, then downloaded all the files and database and added them
   to the new hosting) the website sometimes shows an error page when clicking from
   Google, sometimes when clicking around the site too. I’ve played around with 
   some of the settings in the plugin but I am not sure what’s causing the issue
   here. Is it an SSL issue? The hosting provider is not cooperating and I cannot
   get the FTP details.
 * Thanks,
 * Matt
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsometimes-getting-an-internal-error-message%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * (@rogierlankhorst)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/sometimes-getting-an-internal-error-message/#post-14777382)
 * It doesn’t sound like an ssl issue. I recommend to install the WP Debugging plugin.
   Then you can check what the error is.
 *  Plugin Contributor [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * (@rogierlankhorst)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/sometimes-getting-an-internal-error-message/#post-14777385)
 * If you can post a screenshot of the error, we might be able to tell more.
 *  Thread Starter [mattypartridge17](https://wordpress.org/support/users/mattypartridge17/)
 * (@mattypartridge17)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/sometimes-getting-an-internal-error-message/#post-14777497)
 * Hi,
 * Thanks for your response. I will try the debugging plugin 🙂 I can’t see a way
   to attach a screenshot on here.
 *  Plugin Author [Mark](https://wordpress.org/support/users/markwolters/)
 * (@markwolters)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/sometimes-getting-an-internal-error-message/#post-14779364)
 * Hi [@mattypartridge17](https://wordpress.org/support/users/mattypartridge17/),
 * you can upload the screenshot to an image sharing site and post the link here,
   or copy the error directly in this text field.
 *  Plugin Contributor [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * (@rogierlankhorst)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/sometimes-getting-an-internal-error-message/#post-14795500)
 * I’m closing this thread as we don’t have enough information to investigate. If
   there’s more information, please feel free to start a new topic. We’re happy 
   to help.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Sometimes getting an ‘Internal Error’ Message’ is closed to new replies.

 * ![](https://ps.w.org/really-simple-ssl/assets/icon-256x256.png?rev=2839720)
 * [Really Simple Security - Simple and Performant Security (formerly Really Simple SSL)](https://wordpress.org/plugins/really-simple-ssl/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/really-simple-ssl/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/really-simple-ssl/)
 * [Active Topics](https://wordpress.org/support/plugin/really-simple-ssl/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/really-simple-ssl/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/really-simple-ssl/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/sometimes-getting-an-internal-error-message/#post-14795500)
 * Status: resolved