Title: Sorting issue
Last modified: April 25, 2023

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# Sorting issue

 *  [minaxi11](https://wordpress.org/support/users/minaxi11/)
 * (@minaxi11)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/sorting-issue-16/)
 * We are not able to sort activity log in track of records. Can you please help
   us for this?
    -  This topic was modified 3 years, 1 month ago by [minaxi11](https://wordpress.org/support/users/minaxi11/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/sorting-issue-16/#post-16693502)
 * Hello [@minaxi11](https://wordpress.org/support/users/minaxi11/)
 * We can continue troubleshooting the issue here. Can you please answer the below
   questions so we can better understand the issue?
    1. What version of the plugin are you using?
    2. What are you trying to sort – which column?
    3. What browser are you using?
    4. Can you please share a video while reproducing the issue with the Console open(
       in the browser developer tools)? Note that you can’t upload videos here. You
       can upload them to a file sharing website and we’ll download it.
    5. Do you have any plugins that might be disabling JS or have some sort of impact/
       modify the backend dashboard?
 * The more information you can share with us about your setup the better. Also,
   please do not share any technical / sensitive details publicly on this forum.
   If you need to share such details please send us an email at [support@wpwhitesecurity.com](https://wordpress.org/support/topic/sorting-issue-16/support@wpwhitesecurity.com?output_format=md)
   and refer to this ticket in your email.
 * Looking forward to hearing from you.
 *  Thread Starter [minaxi11](https://wordpress.org/support/users/minaxi11/)
 * (@minaxi11)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/sorting-issue-16/#post-16695379)
 * Answers of above questions:
    1. What version of the plugin are you using?
       **version is 4.5.1**
    2. What are you trying to sort – which column? 
       **Every column has same issue**
    3. What browser are you using?
       **Chrome and firefox**
    4. Can you please share a video while reproducing the issue with the Console open(
       in the browser developer tools)? Note that you can’t upload videos here. You
       can upload them to a file sharing website and we’ll download it.
       **I will try
       to share**
    5. Do you have any plugins that might be disabling JS or have some sort of impact/
       modify the backend dashboard?
       **I am not sure about this**. **We are using some
       plugins on website**
 * Thank you
 *  Plugin Support [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/sorting-issue-16/#post-16702784)
 * Hello [@minaxi11](https://wordpress.org/support/users/minaxi11/)
 * Offhand it is really difficult to tell what is happening without at least even
   seeing a video etc. Are you able to share that?
 * Also, can you please send us the System Information file from the **Help & Contact
   Us** section in the plugin? Please do not share it on this forum because it has
   sensitive technical information. Please send it to us via email at [support@wpwhitesecurity.com](https://wordpress.org/support/topic/sorting-issue-16/support@wpwhitesecurity.com?output_format=md).
   Please make reference to this forum thread in the email.
 * Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Sorting issue’ is closed to new replies.

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## Tags

 * [sorting](https://wordpress.org/support/topic-tag/sorting/)

 * 3 replies
 * 2 participants
 * Last reply from: [robertabela](https://wordpress.org/support/users/robert681/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/sorting-issue-16/#post-16702784)
 * Status: not resolved