Title: Source files not loading
Last modified: July 10, 2025

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# Source files not loading

 *  Resolved [cmatthews40510](https://wordpress.org/support/users/cmatthews40510/)
 * (@cmatthews40510)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/source-files-not-loading/)
 * Greetings,
 * First, let me say I love the plugin! Simple and effective. A few weeks ago, around
   the time of the the last update, it stopped working for me. I’ve tried every 
   troubleshooting technique I can prior to posting here. Google’s API loads but
   the source file and parameters do not. Any thoughts on why the source file is
   not loading?
 * Thank you in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsource-files-not-loading%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/source-files-not-loading/#post-18548669)
 * G’day cmatthews40510,
 * I see that your website is behind Cloudflare. That service is known to block 
   bots, and has been ramping up its AI bot blocking (I think now on by default).
   At any rate, whilst I can access the .kmz file without trouble from my computer,
   the Google Maps service cannot. I loaded the .kmz file onto my website and Google
   Maps could render it.
 * I recommend that you either configure a subdomain to serve up your .kmz file,
   or load it to a public file service, where Google Maps can access the file without
   Cloudflare blocking them.
 * cheers,
   Ross
 *  Thread Starter [cmatthews40510](https://wordpress.org/support/users/cmatthews40510/)
 * (@cmatthews40510)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/source-files-not-loading/#post-18549910)
 * Greetings,
 * Your suggestion worked perfectly. Thank you!
 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/source-files-not-loading/#post-18550180)
 * Excellent!
 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/source-files-not-loading/#post-18550182)
 * [@cmatthews40510](https://wordpress.org/support/users/cmatthews40510/) don’t 
   forget to clear your page cache! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Source files not loading’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [webaware](https://wordpress.org/support/users/webaware/)
 * Last activity: [10 months, 3 weeks ago](https://wordpress.org/support/topic/source-files-not-loading/#post-18550182)
 * Status: resolved