Title: Spam & Missing plugin
Last modified: August 2, 2018

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# Spam & Missing plugin

 *  [ninaperez](https://wordpress.org/support/users/ninaperez/)
 * (@ninaperez)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/spam-missing-plugin/)
 * I had Akismet when I created my site. When I started getting a lot of spam comments,
   I also installed WordFence. Suddenly, Akismet is missing from my plugins list
   and I’m getting more spam than ever. I tried to re-install it, but I got a notice
   saying that it was impossible since a “folder” already exists for it. If the 
   missing Akismet has nothing to do with the ~30 spam messages I get, what else
   can be done?
 * I can never find an answer in this vast forum. Can anyone help with both issues?
   Also, I don’t know if it has anything to do with spam, but I’m using the Amadeus
   theme.
    -  This topic was modified 7 years, 10 months ago by [ninaperez](https://wordpress.org/support/users/ninaperez/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fspam-missing-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Moderator [Jose Castaneda](https://wordpress.org/support/users/jcastaneda/)
 * (@jcastaneda)
 * THEME COFFEE MONKEY
 * [7 years, 10 months ago](https://wordpress.org/support/topic/spam-missing-plugin/#post-10552393)
 * That can happen when an update is not completed. I ran into this issue from time
   to time with a form plugin. Strangest thing ever.
 * What you can do is manually update it by using an S/FTP program to upload the
   plugin files.
 *  [JNashHawkins](https://wordpress.org/support/users/jnashhawkins/)
 * (@jnashhawkins)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/spam-missing-plugin/#post-10552491)
 * You can also delete the old Akismet directory via FTP or the hosting Control 
   Panel’s file manager and then reinstall from the dashboard.
    -  This reply was modified 7 years, 10 months ago by [JNashHawkins](https://wordpress.org/support/users/jnashhawkins/).
 *  Thread Starter [ninaperez](https://wordpress.org/support/users/ninaperez/)
 * (@ninaperez)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/spam-missing-plugin/#post-10552537)
 * Is there anything that can be done without using FTP? I feel like with the money
   we pay for WordPress, this shouldn’t even be an issue and I shouldn’t have to
   handle them myself. Does anyone from WordPress ever check these questions?
    -  This reply was modified 7 years, 10 months ago by [ninaperez](https://wordpress.org/support/users/ninaperez/).
 *  Moderator [Jose Castaneda](https://wordpress.org/support/users/jcastaneda/)
 * (@jcastaneda)
 * THEME COFFEE MONKEY
 * [7 years, 10 months ago](https://wordpress.org/support/topic/spam-missing-plugin/#post-10552668)
 * > the hosting Control Panel’s file manager
 * This is another method you may be able to use.
 * > Does anyone from WordPress ever check these questions?
 * If you are referring to these forums, they are all volunteer.
 * > I feel like with the money we pay for WordPress, this shouldn’t even be an 
   > issue and I shouldn’t have to handle them myself
 * Are you paying somebody to maintain the site?
 *  Thread Starter [ninaperez](https://wordpress.org/support/users/ninaperez/)
 * (@ninaperez)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/spam-missing-plugin/#post-10552791)
 * I appreciate the volunteers and your suggestions, but they weren’t working. I
   did finally get my host to help me.
 *  Moderator [Jose Castaneda](https://wordpress.org/support/users/jcastaneda/)
 * (@jcastaneda)
 * THEME COFFEE MONKEY
 * [7 years, 10 months ago](https://wordpress.org/support/topic/spam-missing-plugin/#post-10552833)
 * Just glad you were able to get that help. 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Spam & Missing plugin’ is closed to new replies.

## Tags

 * [missing plugin](https://wordpress.org/support/topic-tag/missing-plugin/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 3 participants
 * Last reply from: [Jose Castaneda](https://wordpress.org/support/users/jcastaneda/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/spam-missing-plugin/#post-10552833)
 * Status: not resolved

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