Title: Spanish (Spain) language not working with WooCommerce
Last modified: January 19, 2026

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# Spanish (Spain) language not working with WooCommerce

 *  Resolved [vallesierra7](https://wordpress.org/support/users/vallesierra7/)
 * (@vallesierra7)
 * [2 months, 2 weeks ago](https://wordpress.org/support/topic/spanish-spain-language-not-working-with-woocommerce/)
 * Hello WooCommerce team, I have a multisite site where I’m having problems with
   the Spanish translation. When I set the user’s language to Spanish, it displays
   English.
   I’ve recorded a video to make this clearer. I’ve used the Loco Translate
   plugin to see if it fixes this, but it doesn’t. When I select “Spanish Mexico,”
   the translation is excellent, but when I select “Spanish,” it doesn’t translate
   to Spanish; it just stays in English. I even copied the same .po translation 
   file from “Spanish Mexico” to “Spanish,” but the translation still doesn’t work.
 * [https://youtu.be/nNnF3gagFzY](https://youtu.be/nNnF3gagFzY)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/)
 * (@lovingbro)
 * [2 months, 2 weeks ago](https://wordpress.org/support/topic/spanish-spain-language-not-working-with-woocommerce/#post-18791493)
 * Hi [@vallesierra7](https://wordpress.org/support/users/vallesierra7/), I can 
   see exactly what you are describing in the video and I understand how confusing
   this is, especially when one Spanish variant works perfectly while the other 
   stays in English. I am keen to help you get this lined up correctly.
 * From the recording, this is behaving as expected for how WordPress and WooCommerce
   handle language packs in a multisite setup. Spanish Mexico works because the 
   es_MX language pack for WooCommerce is fully available and loading, while Spanish
   Spain relies on the es_ES language pack, which is loaded per site and not always
   per user in multisite. Copying the PO file manually does not take effect because
   WooCommerce loads translations based on the active site language and the official
   language packs downloaded from WordPress.org, not custom copied files.
 * What I recommend is first confirming that the site language, not just the user
   language, is set to Spanish Spain under Settings, General for the affected site
   in the network. Then go to Dashboard, Updates and re download translations to
   ensure the es_ES WooCommerce language pack is properly installed. Also double
   check that there is no WPLANG constant defined in wp config, as that can override
   language loading. In multisite, WooCommerce strings are expected to follow the
   site language rather than the user language, which explains why the admin language
   switch does not affect those strings.
 * You can find more detail on how WooCommerce handles translations here: [https://woocommerce.com/document/woocommerce-localization/](https://woocommerce.com/document/woocommerce-localization/)
 * And how WordPress manages languages in multisite here:[ ](https://wordpress.org/documentation/article/multisite-language/)
   [https://developer.wordpress.org/advanced-administration/wordpress/multilingual/#each-language-in-its-own-wordpress-installation](https://developer.wordpress.org/advanced-administration/wordpress/multilingual/#each-language-in-its-own-wordpress-installation).
 * Please try those checks and let me know what you see after re downloading the
   translations so we can continue from there.
 *  Thread Starter [vallesierra7](https://wordpress.org/support/users/vallesierra7/)
 * (@vallesierra7)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/spanish-spain-language-not-working-with-woocommerce/#post-18798461)
 * I’ve done everything you suggested, and the result is the same; I can’t get the
   Spanish translation. I’ve also deleted the Spanish translation file and downloaded
   it from the WooCommerce “New Translations Available” update, but everything is
   still in English.
   Can you help me with this? Is there an email address where 
   I can send access to the site?
    -  This reply was modified 2 months, 1 week ago by [vallesierra7](https://wordpress.org/support/users/vallesierra7/).
 *  [Sai (woo-hc)](https://wordpress.org/support/users/saivutukuru/)
 * (@saivutukuru)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/spanish-spain-language-not-working-with-woocommerce/#post-18798473)
 * Hi [@vallesierra7](https://wordpress.org/support/users/vallesierra7/),
 * Thanks for confirming and for trying those steps.
 * We’re not able to accept site access or provide an email for login details. Support
   here is handled via the forum only.
 * At this point, the next step would be to **review your site’s environment** to
   see what might be preventing the `es_ES` language pack is not loading correctly
   in your multisite setup.
 * Could you please share:
    - The **WooCommerce System Status report** (WooCommerce → Status → Get system
      report). Copy it and share it via Pastebin / QuickForget.
    - Confirmation of the **WordPress version, WooCommerce version**, and whether
      this happens on **all sites** in the network or just one.
    - Whether the issue occurs when you **temporarily switch to a default theme**(
      like Storefront) and **disable non-essential plugins** on one test site.
 * Once we have those details, we can dig deeper and see why Spanish (Spain) isn’t
   being picked up while Spanish (Mexico) works as expected.
 *  Thread Starter [vallesierra7](https://wordpress.org/support/users/vallesierra7/)
 * (@vallesierra7)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/spanish-spain-language-not-working-with-woocommerce/#post-18798747)
 * [https://pastebin.com/tQkJJew6](https://pastebin.com/tQkJJew6)
 * WordPress: Versión actual: 6.9
 * Coocommerce: Versión 10.4.3 
 * I currently use the Astra theme, I switched to the HELLO theme to test it, I 
   also deactivated plugins, leaving only WooCommerce, I cleared the cache and it
   still has no translation.
    -  This reply was modified 2 months, 1 week ago by [vallesierra7](https://wordpress.org/support/users/vallesierra7/).
 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/spanish-spain-language-not-working-with-woocommerce/#post-18799429)
 * Hi there!
 * Thank you for providing more information about the issue. I’ve tried to replicate
   it on my end, and everything appears to be working as expected here.
 * Based on what I can see, this may be related to how the multisite was created.
   You’re using the **NS Cloner** plugin to set up the multisite, so I’d recommend
   reaching out to the plugin’s support team to check why the Spanish language isn’t
   working correctly across the network. They’ll be in the best position to advise
   on how to resolve this.
 * Please let us know what they find.
 *  Plugin Support [thelmachido a11n](https://wordpress.org/support/users/thelmachido/)
 * (@thelmachido)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/spanish-spain-language-not-working-with-woocommerce/#post-18805629)
 * It’s been a while since we heard back from you for this reason we are closing
   this thread. 
 * If WooCommerce has been useful for your store and you appreciate the support 
   you’ve received, we’d truly appreciate it if you could leave us a quick review
   here: 
 *  [https://wordpress.org/support/plugin/woocommerce/reviews/#new-post](https://wordpress.org/support/plugin/woocommerce/reviews/#new-post)
 * Feel free to open a new forum topic if you run into any other problem. 
 *  Thread Starter [vallesierra7](https://wordpress.org/support/users/vallesierra7/)
 * (@vallesierra7)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/spanish-spain-language-not-working-with-woocommerce/#post-18805856)
 * Given that I have a multisite setup, I exported one site from the multisite and
   installed it on a separate site. The result is the same: the Spanish translation
   isn’t working. The site’s language is set to Spanish, and the user’s language
   is also set to Spanish; everything remains the same as on the multisite.
 * I don’t have NS Cloner installed in this installation.
 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/spanish-spain-language-not-working-with-woocommerce/#post-18806079)
 * Hi there!
 * Thank you for the details. Since exporting the site from your multisite didn’t
   resolve the issue, I would suggest trying a slightly different approach.
 * Instead of exporting a site, please create a **completely new, separate site**
   and set the **site language to Spanish** during setup. Then check if the translation
   works correctly on this fresh installation.
 * Also, go to the **WordPress dashboard → Updates** and scroll down the update 
   screen to see if there are any **translation updates** available. Installing 
   these can sometimes resolve missing translations.
 * Let us know what you find, and we can assist further based on the results.
 *  Plugin Support [Kay U a11n](https://wordpress.org/support/users/kingsleyinfo/)
 * (@kingsleyinfo)
 * [2 weeks, 5 days ago](https://wordpress.org/support/topic/spanish-spain-language-not-working-with-woocommerce/#post-18858875)
 * Since there’s been no recent activity on this thread, I’m marking it as resolved.
   Don’t hesitate to start a new thread if you need help in the future.

Viewing 9 replies - 1 through 9 (of 9 total)

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 * 9 replies
 * 6 participants
 * Last reply from: [Kay U a11n](https://wordpress.org/support/users/kingsleyinfo/)
 * Last activity: [2 weeks, 5 days ago](https://wordpress.org/support/topic/spanish-spain-language-not-working-with-woocommerce/#post-18858875)
 * Status: resolved