Title: Specific ID Problem
Last modified: January 18, 2022

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# Specific ID Problem

 *  Resolved [giorgosm](https://wordpress.org/support/users/giorgosm/)
 * (@giorgosm)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/specific-id-problem/)
 * Hello, i use your plugin in multiple websites with no problems, its great! I 
   have a specific id though that cannot be loaded at all while it works fine in
   other similar plugins. Can you check it maybe? The id is “ChIJCfaAh4PnnBQR4K-
   uXykb6UU”
 * Thanks a lot
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fspecific-id-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Adam from Trustindex](https://wordpress.org/support/users/adam140299/)
 * (@adam140299)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/specific-id-problem/#post-15269099)
 * Hello giorgosm!
 * We have checked your request. In our system you can connect companies profile
   from Google, but this id belongs to an island. So this is the reason, why you
   couldn’t connect the page with this id.
 * If you want to connect your Google profile, you have to give an URL or page id,
   that is connected to it. (as you can see in examples under the input field)
 * If you don’t have business profile on Google, we suggest you firstly to create
   one and then connect it to our system.
 * Thank you for your interest!
 * Best regards,
    Adam Trustindex
 *  Thread Starter [giorgosm](https://wordpress.org/support/users/giorgosm/)
 * (@giorgosm)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/specific-id-problem/#post-15279585)
 * Thanks a lot for the reply! I’ll try that then! Have a nice day!
 *  Plugin Support [Adam from Trustindex](https://wordpress.org/support/users/adam140299/)
 * (@adam140299)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/specific-id-problem/#post-15314850)
 * We are glad to hear this.
 * Have a nice day too!
 * Best regards,
    Adam Trustindex

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Specific ID Problem’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Adam from Trustindex](https://wordpress.org/support/users/adam140299/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/specific-id-problem/#post-15314850)
 * Status: resolved