Spinning wheel stuck

lucasrehego
(@lucasrehego)

6 years, 10 months ago

Greetings!

We just noticed that our Contact Form 7 plugin stopped working (in the same time there was an update in-hold – We updated it to the 5.1.4 v.). What we tried so far:

1. Disabled all plugins that could be an issue
2. Can’t find any errors in the console
3. Tried to Activate/Deactive it
4. Tried a solution from this topic:
https://stackoverflow.com/questions/3595436/wordpress-contact-form-plugin-stuck-loading-forever-when-sending-a-form

Any help will be appreciated. Thanks in advance!

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Jane
(@jstepak)

6 years, 10 months ago

I am also seeing this on our website. Please let us know how we can fix this issue. Thanks!

iOutshine
(@ioutshine)

6 years, 10 months ago

Same exact issue here. I posted about it yesterday along with the temporary fix for it: https://ww.wp.xz.cn/support/topic/messages-stopped-sending-possible-bug/

Jane
(@jstepak)

6 years, 10 months ago

Hi iOutShine – Thanks for the link and possible solution. Unfortunately, that didn’t fix the issue for us. We have sites using Contact Form 7 version 5.1.3 that are working fine. The one site that we upgraded to version 5.1.4 is stuck. Is there a place where we can download version 5.1.3 of this plugin?

Jane
(@jstepak)

6 years, 10 months ago

We solved our issue. We are using the “Webcraftic Clearfy – WordPress optimization” plugin and we needed to set the “Rest API Links” setting to OFF. Having this set to ON didn’t seem to cause an issue until recently. With it set to OFF, Contact Form 7 is working fine.

Neil Murray
(@buzztone)

6 years, 10 months ago

@lucasrehego – The spinning arrow is a common sign of a JavaScript conflict with your WP theme or one of the other plugins you are using.

Switch temporarily (nothing will be lost when you switch back) to a WP default theme & disable all plugins other than Contact Form 7 to see if the problem goes away.

If it does you can switch back to your theme & re-activate each plugin one by one to see when the problem occurs.

Neil Murray
(@buzztone)

6 years, 10 months ago

@ioutshine – see I have the same problem! Can I just reply to someone else’s post with “Me too”?.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Spinning wheel stuck’ is closed to new replies.