Title: Square Payment Failed (Status code INVALID_VALUE)
Last modified: August 24, 2019

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# Square Payment Failed (Status code INVALID_VALUE)

 *  Resolved [techspt](https://wordpress.org/support/users/techspt/)
 * (@techspt)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/square-payment-failed-status-code-invalid_value/)
 * We are getting:
 * Square Payment Failed (Status code INVALID_VALUE: The charge amount does not 
   match the order total.)
 * when trying to process an order.
 * Could you please let us know what might be causing the issue and what should 
   we do to troubleshoot?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Thomas Shellberg](https://wordpress.org/support/users/shellbeezy/)
 * (@shellbeezy)
 * Automattic Happiness Engineer
 * [6 years, 10 months ago](https://wordpress.org/support/topic/square-payment-failed-status-code-invalid_value/#post-11785768)
 * Please make sure to disconnect and reconnect Square within your plugin settings
   using 1.0.38. This is because your old Square authorization token is no longer
   good once you have upgraded to 2.0+ and reconnecting. You should be able to get
   this working again by disconnecting and reconnecting.
 * Let me know how that goes.
 *  Thread Starter [techspt](https://wordpress.org/support/users/techspt/)
 * (@techspt)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/square-payment-failed-status-code-invalid_value/#post-11792400)
 * Thank you for your help!
 * We’ve tried the suggested and will monitor the gate for a while.
 * If anything comes up will let you know.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Square Payment Failed (Status code INVALID_VALUE)’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
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## Tags

 * [order total](https://wordpress.org/support/topic-tag/order-total/)
 * [payment failed](https://wordpress.org/support/topic-tag/payment-failed/)

 * 2 replies
 * 2 participants
 * Last reply from: [techspt](https://wordpress.org/support/users/techspt/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/square-payment-failed-status-code-invalid_value/#post-11792400)
 * Status: resolved