Title: square plug in does not function
Last modified: August 15, 2024

---

# square plug in does not function

 *  Resolved [sandyc1115](https://wordpress.org/support/users/sandyc1115/)
 * (@sandyc1115)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/square-plug-in-does-not-function/)
 * I used square for years on my website, after multiple woo updates, the square
   option doesn’t even show up! It’s just gone. I’ve tried several other payment
   options, but want to go back to square. Help
 * also, apple pay doesn’t function
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsquare-plug-in-does-not-function%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/square-plug-in-does-not-function/#post-17955161)
 * Hey there, [@sandyc1115](https://wordpress.org/support/users/sandyc1115/)! Thanks
   for contacting us. I’m happy to help you.
 * Thank you for being a loyal user, we are here to help you solve this 🙂
 * > after multiple woo updates, the square option doesn’t even show up!
 * Do you mind clarifying this for us?
 * When you say it does not show up, do you mean on the plugin page, on the payment
   settings on the dashboard or on the checkout page?
 * Can you please share a screenshot of what you see on WooCommerce > Settings >
   Payments?
 * If you can see the option, also please share a screenshot of what you see on 
   WooCommerce > Settings > Square. Please blur/remove sensitive information from
   it before posting it here.
 * I recommend using [https://snipboard.io](https://snipboard.io). You can share
   the direct link to the image as a response to this topic.
 * Furthermore, I’d like to understand your site properly. Please share with us 
   the necessary information below for us to investigate the issue further:
 * System Status Report which you can find via WooCommerce > Status > Get system
   report > Copy for support.
   Fatal error logs (if any) under WooCommerce > Status
   > Logs. Then you can use the selector to search for Fatal Errors.You could copy
   and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/)
   and send the link here.
 * Looking forward to your reply.
 * Have a wonderful day!
 *  Thread Starter [sandyc1115](https://wordpress.org/support/users/sandyc1115/)
 * (@sandyc1115)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/square-plug-in-does-not-function/#post-17955374)
 * I mean the sqyare option did not show on check out page, at all, like invisible!
   I have since uninstalled square plug in cause I needed to take payment! So, no
   screen shot to show you. I’m currently using woo payments, but would love to 
   go back to square
 *  [Rajesh K. (woo-hc)](https://wordpress.org/support/users/rajeshml/)
 * (@rajeshml)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/square-plug-in-does-not-function/#post-17955450)
 * Hello [@sandyc1115](https://wordpress.org/support/users/sandyc1115/),
 * Thank you for clarifying this.
 * This could be due to a possible conflict with another plugin or the theme you
   are using. Would you mind [running a conflict test](https://woocommerce.com/document/how-to-test-for-conflicts/)
   to rule out the conflicts?
 * o test, you’ll first want to change the theme on your site to **Storefront**,
   then check to see if the issue is still present. If that resolves the issue, 
   you’ll want to get in touch with your theme’s developer and see if they have 
   an update or fix for you.
 * If changing the theme doesn’t help, you’ll want to deactivate all plugins except
   for WooCommerce and Square and take a look. If that fixes the problem, re-enable
   the other plugins one by one (gradually), checking after each, to see where the
   issue is coming from.
 * Considering your situation, I would recommend you [create a staging site](https://woocommerce.com/posts/what-is-staging-site-wordpress-how-to-set-one-up/)
   that is a replica of your live site. You can then safely perform tests and debug
   without affecting your live site. You can ask your host if they offer this service,
   or you can use [WP Staging](https://wordpress.org/plugins/wp-staging/) to quickly
   spin up a new test site.
 * I hope that helps! Let us know once you have done a conflict test!
 *  [Rajesh K. (woo-hc)](https://wordpress.org/support/users/rajeshml/)
 * (@rajeshml)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/square-plug-in-does-not-function/#post-18000692)
 * Hello [@sandyc1115](https://wordpress.org/support/users/sandyc1115/),
 * I’m marking this topic as “resolved” due to recent inactivity. Hopefully, you
   were able to find a solution to your problem! If more assistance is needed, feel
   free to post back here or [open a new topic](https://wordpress.org/support/plugin/woocommerce-square/#new-topic-0).
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘square plug in does not function’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Rajesh K. (woo-hc)](https://wordpress.org/support/users/rajeshml/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/square-plug-in-does-not-function/#post-18000692)
 * Status: resolved