Title: Square synchronisation
Last modified: June 9, 2024

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# Square synchronisation

 *  Resolved [mudassir417](https://wordpress.org/support/users/mudassir417/)
 * (@mudassir417)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/square-synchronisation/)
 * is it necessary to syncronize woocommerce products with square.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Zee](https://wordpress.org/support/users/doublezed2/)
 * (@doublezed2)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/square-synchronisation/#post-17811740)
 * Hello [mudassir417](https://wordpress.org/support/users/mudassir417/)
 * Thank you for contacting Woo support.
 * The WooCommerce Square plugin offers a feature to synchronize WooCommerce products
   with Square and vice versa.
 * Could you please explain what you want to achieve?
   Once I have a better understanding
   of your goal, I will be in a better position to assist you.
 * Looking forward to your response. 🙂
 * Best regards.
 *  Thread Starter [mudassir417](https://wordpress.org/support/users/mudassir417/)
 * (@mudassir417)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/square-synchronisation/#post-17818528)
 * Hi, I just received the e-mail – “Heads up! There may be a problem with your 
   connection to Square. In order to continue accepting p-ayments, please disconnect
   and re-connect your site.”
 * Can you please check about this email. Tow days before I received this email 
   and received today again. I already disconnected and and re connected but received
   email again after that.
 *  [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * (@anastas10s)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/square-synchronisation/#post-17819498)
 * Hi [@mudassir417](https://wordpress.org/support/users/mudassir417/)
 * Thank you for reaching back, with further details on this.
 * As a next step, could you share a screenshot of the settings screen, [as exemplified here](https://woocommerce.com/document/woocommerce-square/sync-settings/#woocommerce-square-sync-general-settings)?
 * Additionally, it’d be best to share a screenshot of said email with us here, 
   also, so that we can see what you are describing.
 * If you don’t already have a screenshot service installed, here are a few free
   options:
 * [https://snipboard.io](https://snipboard.io)
   [http://skitch.com/](http://skitch.com/)
   [http://getcloudapp.com/](http://getcloudapp.com/)[http://awesomescreenshot.com/](http://awesomescreenshot.com/)
   There is also a walkthrough guide here: [https://en.support.wordpress.com/make-a-screenshot/](https://en.support.wordpress.com/make-a-screenshot/)
 * We look forward to your response. In the meantime, please let us know if you 
   have any further questions or concerns.
 *  Thread Starter [mudassir417](https://wordpress.org/support/users/mudassir417/)
 * (@mudassir417)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/square-synchronisation/#post-17819588)
 * Actually this is my client’t site and can’t share screenshort of the email right
   now. Here is the screenshort of square settings [https://snipboard.io/JpQMSA.jpg](https://snipboard.io/JpQMSA.jpg).
 * client sent me the text of the email:
 * “Heads up! There may be a problem with your connection to Square. In order to
   continue accepting p-ayments, please disconnect and re-connect your site”.
 *  Plugin Support [omarfpg a11n](https://wordpress.org/support/users/omarfpg/)
 * (@omarfpg)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/square-synchronisation/#post-17820719)
 * Hi [@mudassir417](https://wordpress.org/support/users/mudassir417/),
 * Just to check:
    - Are you able to collect payments with Square without issues?
    - When you disconnect and reconnect does it make any change?
    - Do you see any notification about this on your dashboard, too? (not seeing
      any in the screenshot you sent)
    - Which Square version are you using? We had an issue about this notification
      a while ago but it has been fixed ever since version [4.6.1](https://github.com/woocommerce/woocommerce-square/releases/tag/4.6.1).
    - Are your WordPress, WooCommerce all up to date as well?
 * Thanks!
   -OP
 *  Plugin Support [omarfpg a11n](https://wordpress.org/support/users/omarfpg/)
 * (@omarfpg)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/square-synchronisation/#post-17837052)
 * Hi there 👋 ,
 * We haven’t heard from you in a while, so I’m going to mark this as resolved. 
   Feel free to [start a new thread](https://wordpress.org/support/plugin/woocommerce-square/#new-topic-0)
   if you have any more questions.
 * All the best,
   Omar

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Square synchronisation’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

 * 6 replies
 * 4 participants
 * Last reply from: [omarfpg a11n](https://wordpress.org/support/users/omarfpg/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/square-synchronisation/#post-17837052)
 * Status: resolved