Title: SSL certificat
Last modified: December 1, 2025

---

# SSL certificat

 *  Resolved [me1298](https://wordpress.org/support/users/me1298/)
 * (@me1298)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/ssl-certificat/)
 * Dear,
 * I’m trying to install a letsencrypt certificat but I get an error:
   “Please confirm
   the DNS records of all domains selected for the SSL are pointed to the website”
 * My hosts reply was: 
   This is going wrong with the URL rewrite, Because this url
   can’t be obtained true your website:
 * [http://tutbase.nl/.well-known/acme-challenge/EbArlOw61I8Cinx-KjC3KpB9Ud99-ezdp73BGJKjpOM](http://tutbase.nl/.well-known/acme-challenge/EbArlOw61I8Cinx-KjC3KpB9Ud99-ezdp73BGJKjpOM)
 * The .well-known directory has to be excluded from the website.
 * I didn’t understand this explenation at all 🙁 Could someone explain this to 
   me? I don’t understand nothing at all about this explenation and my host isn’t
   replying. Could someone please explain this to me. 🙁
 * I even deleted wordpress from the website so the root directory was empty and
   letsencrypt still didn’t install.
 * 
   Thank you in advanced,
 * Marco
 * Edit: I found the directory but I have no idea what to do with it.
    -  This topic was modified 4 months, 2 weeks ago by [me1298](https://wordpress.org/support/users/me1298/).
      Reason: Spelling mistakes
    -  This topic was modified 4 months, 2 weeks ago by [me1298](https://wordpress.org/support/users/me1298/).
      Reason: extra info
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fssl-certificat%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/ssl-certificat/#post-18737169)
 * WordPress does not manage SSL certificates. That is the responsibility of your
   hosting provider. Your hosting provider must also set up everything necessary,
   including providing the URLs required by LetsEncrypt. WordPress does not get 
   involved in this.
 * So you’ll need to ask your host’s support team for help again. If they are not
   cooperative, you can also look for another host. To be honest, I’ve never seen
   a host have a problem with LetsEncrypt.
 *  Thread Starter [me1298](https://wordpress.org/support/users/me1298/)
 * (@me1298)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/ssl-certificat/#post-18737208)
 * Thank you for your awnser [@threadi](https://wordpress.org/support/users/threadi/)
   
   Tbh they have been trying to put of helping me before I tried a phpBB forum in
   combination with WP and when it wouldn’t work properly they said phpBB is very
   old software ( with an update only a few months old). so I kinda knew they where
   talking out of their well you know what. This is nothing new.I’m going to switch
   hosts if they don’t solve this prop[erly.
 * Kind regaurds,
   Marco
 *  Thread Starter [me1298](https://wordpress.org/support/users/me1298/)
 * (@me1298)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/ssl-certificat/#post-18740617)
 * Switched hosts 😀 hehehe

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [SSL](https://wordpress.org/support/topic-tag/ssl/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [me1298](https://wordpress.org/support/users/me1298/)
 * Last activity: [4 months, 2 weeks ago](https://wordpress.org/support/topic/ssl-certificat/#post-18740617)
 * Status: resolved

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