Title: SSL error
Last modified: March 13, 2018

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# SSL error

 *  Resolved [bcatt](https://wordpress.org/support/users/bcatt/)
 * (@bcatt)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/ssl-error-27/)
 * I tried to install SSL and changed http to https in settings > general I followed
   the instructions here: [http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/](http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/)
 * But but my site went down.
 * I get an error message:
    ” ERR_SSL_VERSION_OR_CIPHER_MISMATCH Unsupported protocol
   The client and server don’t support a common SSL protocol version or cipher suite.”
 * I cannot see the site nor log in to wordpress. I was able to FTP to wp-config.
   php and add
 * ”
    define( ‘WP_SITEURL’, ‘[http://example.com/&#8217](http://example.com/&#8217););
   define( ‘WP_HOME’, ‘[http://example.com/&#8217](http://example.com/&#8217); );”
 * However, my site still doesn’t show and I’m still not able to log in.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/ssl-error-27/#post-10068122)
 * Make sure that you acquire a valid SSL certificate from your hosting provider.
   If you already did, contact their support to correct whatever is wrong with the
   certificate they provided.
 * To get your site back, edit the siteurl and home values in the database back 
   to the HTTP version of the URL (not HTTPS) following this guide: [https://codex.wordpress.org/Changing_The_Site_URL#Changing_the_URL_directly_in_the_database](https://codex.wordpress.org/Changing_The_Site_URL#Changing_the_URL_directly_in_the_database)(
   you’ll find phpMyAdmin in your hosting account’s control panel)
 *  Thread Starter [bcatt](https://wordpress.org/support/users/bcatt/)
 * (@bcatt)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/ssl-error-27/#post-10070803)
 * Thanks James.
 * Turns out I had to upgrade my instance to allow SSL. Hence the mismatch.
    After
   correcting that the site still was down. Obviously I had to delete the hard coded
   links in wp-config.php first. Success!
 * Leaving the question and solution up here in case it helps somebody

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘SSL error’ is closed to new replies.

## Tags

 * [ssl error](https://wordpress.org/support/topic-tag/ssl-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [bcatt](https://wordpress.org/support/users/bcatt/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/ssl-error-27/#post-10070803)
 * Status: resolved

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