Title: SSL errors when syncing plugin with account Last modified: August 21, 2016 --- # SSL errors when syncing plugin with account * [djoyner2232](https://wordpress.org/support/users/djoyner2232/) * (@djoyner2232) * [12 years, 6 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/) * I download your plugin and in the first step when I go to sync it with my account I get this error: * POST to [https://abjphoto.com/index.php?mcsf_action=authorized&salt=9631fc221725470bbf6f94d966f162aa&user_id=1](https://abjphoto.com/index.php?mcsf_action=authorized&salt=9631fc221725470bbf6f94d966f162aa&user_id=1) failed: SSL certificate problem, verify that the CA cert is OK. Details: error: 14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed * I am not really sure what is wrong as I have no other ssl issues with my website. Do you have any ideas why I am not able to sync the plugin with my mailchimp account? * Thanks! David * [http://wordpress.org/plugins/mailchimp/](http://wordpress.org/plugins/mailchimp/) Viewing 13 replies - 1 through 13 (of 13 total) * Thread Starter [djoyner2232](https://wordpress.org/support/users/djoyner2232/) * (@djoyner2232) * [12 years, 6 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306703) * Can anyone provide any help? * Thanks! * [mc_gabe](https://wordpress.org/support/users/mc_gabe/) * (@mc_gabe) * [12 years, 6 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306734) * Hey David, * Thanks for writing to us. We’re happy to help however we can. Can you provide us a bit more detail so we can look into things for you? * Can you give us the following details? - Version of our plugin - Version of WordPress - Your web host - Which particular step in using MailChimp appears to be failing? What piece of functionality are you trying to get working when you see that error? * That additional information can help us out quite a bit. Thanks, Gabe * Thread Starter [djoyner2232](https://wordpress.org/support/users/djoyner2232/) * (@djoyner2232) * [12 years, 6 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306735) * Absolutely. * Version 1.3 mailchimp plugin Wordpress version 3.7.1 [https://www.abjphoto.com](https://www.abjphoto.com) hosted with godaddy * The step that fails is I install the plugin, then the very first step of the plugin is to “Connect to MailChimp” in which it asks you for your mailchimp username and password. After I put in my user and pass is when it fails and I see the above SSL error. * Thanks! David * [mc_tak](https://wordpress.org/support/users/mc_tak/) * (@mc_tak) * [12 years, 6 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306759) * Hey there, * I’m looking into this issue a bit further on my end, so I’ll be sure to reply back here once we get a bit more info. Thanks for your patience. * -tk * Thread Starter [djoyner2232](https://wordpress.org/support/users/djoyner2232/) * (@djoyner2232) * [12 years, 6 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306760) * Thanks. I got your email about an out of date SSL cert and I reached out to godaddy about it and they do not see any SSL issues. I just bought the cert a few weeks ago so it is not expired and you can check the validity of the cert here: [http://www.sslshopper.com/ssl-checker.html#hostname=abjphoto.com](http://www.sslshopper.com/ssl-checker.html#hostname=abjphoto.com) * Any ideas on what POST your plugin is trying to make that is failing at the SSL layer? * Thread Starter [djoyner2232](https://wordpress.org/support/users/djoyner2232/) * (@djoyner2232) * [12 years, 6 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306761) * Also, just FYI, I just updated the Mail Chimp plugin to v1.4.1 and I am still experiencing the same issue. * [mc_tak](https://wordpress.org/support/users/mc_tak/) * (@mc_tak) * [12 years, 6 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306762) * Hey hey, * Thanks for the follow up David. I had edited my post a bit after making it, since I discovered some info that perhaps it’s not something specific to your host, so sorry about any confusion (though I appreciate you having checked with godaddy on that). I hope to get a bit more info in the coming days so I can provide some help! * Thread Starter [djoyner2232](https://wordpress.org/support/users/djoyner2232/) * (@djoyner2232) * [12 years, 6 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306773) * Any update or any ideas on how to resolve this? * Thanks for your help! David * [mc_tak](https://wordpress.org/support/users/mc_tak/) * (@mc_tak) * [12 years, 6 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306775) * Hey David, * Can you send me an email at mailchimptk[at]gmail.com? This’ll let us communicate a bit faster than through the forum. Thanks! * -tk * [trevorjfitz](https://wordpress.org/support/users/trevorjfitz/) * (@trevorjfitz) * [11 years, 11 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306834) * Was there any resolution to this? I am experiencing the same issue now. * Thanks. * [LivingtheGourmet](https://wordpress.org/support/users/livingthegourmet/) * (@livingthegourmet) * [11 years, 11 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306835) * Hi, I’m experiencing the same issue. * My website is LivingtheGourmet.com. I can’t seem to sync accounts, but I am not getting an error report. * Thank you! * Thread Starter [djoyner2232](https://wordpress.org/support/users/djoyner2232/) * (@djoyner2232) * [11 years, 11 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306836) * No. Resolution was to use a pop-up plugin. * [mc_elliot](https://wordpress.org/support/users/mc_elliot/) * (@mc_elliot) * [11 years, 11 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306837) * Hey trevorjfitz and LivingtheGourmet, * Thanks for swinging by the forum. * This would actually be a slightly older ticket, and we try to handle each unique situation in its own thread. Can you each go ahead and create a new thread that includes any relevant error messages, along with the version of WP and plugin? * Have a good one, and we’ll keep an eye out for your replies! -Elliot Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘SSL errors when syncing plugin with account’ is closed to new replies. * ![](https://ps.w.org/mailchimp/assets/icon.svg?rev=3156997) * [Mailchimp List Subscribe Form](https://wordpress.org/plugins/mailchimp/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailchimp/) * [Active Topics](https://wordpress.org/support/plugin/mailchimp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailchimp/reviews/) ## Tags * [SSL](https://wordpress.org/support/topic-tag/ssl/) * 13 replies * 6 participants * Last reply from: [mc_elliot](https://wordpress.org/support/users/mc_elliot/) * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account/#post-4306837) * Status: not resolved