Title: SSL Protocol Error
Last modified: April 23, 2020

---

# SSL Protocol Error

 *  [tbgroup1](https://wordpress.org/support/users/tbgroup1/)
 * (@tbgroup1)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/ssl-protocol-error/)
 * I’m receiving the following message when I try to access my site. It was unsecured
   so I was trying to change the address (to add the ‘s’ after ‘http’) in the admin
   panel. Silly move, I know, but I read it on a forum. I tried changing it back
   to “http” but still get this message on Chrome:
 * This site can’t provide a secure connection
    bassiounigroup.com sent an invalid
   response. ERR_SSL_PROTOCOL_ERROR
 * This is the equivalent on Firefox:
 * Secure Connection Failed
 * An error occurred during a connection to bassiounigroup.com. SSL received a record
   that exceeded the maximum permissible length.
 * Error code: SSL_ERROR_RX_RECORD_TOO_LONG
 *  The page you are trying to view cannot be shown because the authenticity of 
   the received data could not be verified.
    Please contact the website owners to
   inform them of this problem. ###
 * I’m on the line with my hosting company to try to figure it out from their end.
   The SSL activation is underway (should be completed in 48hrs) but I still need
   to site back up now.
 * Thanks for any help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fssl-protocol-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Yui](https://wordpress.org/support/users/fierevere/)
 * (@fierevere)
 * 永子
 * [6 years, 1 month ago](https://wordpress.org/support/topic/ssl-protocol-error/#post-12722696)
 * Please contact your webhosting support.
    This is error on webserver software 
   level.
 * Its not related to WordPress anyhow.

Viewing 1 replies (of 1 total)

The topic ‘SSL Protocol Error’ is closed to new replies.

## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)
 * [SSL](https://wordpress.org/support/topic-tag/ssl/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Yui](https://wordpress.org/support/users/fierevere/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/ssl-protocol-error/#post-12722696)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics