SSL Triggers Critical Error

  • Resolved jahrat

    (@jahrat)


    4 years, 9 months ago

    Hello Support,
    I am getting an error message “There has been a critical error on this website” whenever I try to access the SSL Settings page. I can access all other plugins settings pages and the site still functions from the frontend. All subsites have the same error although I can still access other settings and the frontends.
    I am running WordPress 5.8, PHP 8.0.2 and RS-SSL 5.0.8 (free version). The plugin is “Network Activated” for all sites. Changing it to “Per Site” or removing network activation to site activation make no difference. I cannot access the settings page from any site. The Network Settings page is still accessible.
    How do I fix this?
    Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jahrat

    (@jahrat)

    4 years, 9 months ago

    I have a second site that is not a multisite (https://gmc-mca.rg) also running RS-SSL. This site uses the premium version of the plugin and does not have this error generated. I can access all settings on gmc-mca.org.
    WordPress 5.8, PHP 7.4.22, SSL 5.0.8 and Pro 5.1.0.

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    4 years, 9 months ago

    Thanks for reporting the issue.

    Possibly this is the same as a known issue we already fixed. We have an update ready for an issue where on multisite, a filter adds some Lets Encrypt specific attributes, which should only happen on the Let’s Encrypt wizard.

    To check if this is the same issue, you can update the plugin to the one from Github:
    https://github.com/Really-Simple-Plugins/really-simple-ssl/

    Please note that it’s best to unzip, then rename to “really-simple-ssl”, then zip again, so it will replace your current active plugin.

    Thread Starter jahrat

    (@jahrat)

    4 years, 9 months ago

    Hello @rogierlankhorst
    Thanks for your very quick response. This has fixed the issue.
    I will close this report.
    have a great day.

Viewing 3 replies - 1 through 3 (of 3 total)

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