Title: start button not work Last modified: August 24, 2016 --- # start button not work * Resolved [lkutluca](https://wordpress.org/support/users/lkutluca/) * (@lkutluca) * [11 years, 2 months ago](https://wordpress.org/support/topic/start-button-not-work/) * start button not work. I think my web site is problem. please help me. my link: [http://ozelguvenlik.net/online-temel-egitim-deneme-sinavi](http://ozelguvenlik.net/online-temel-egitim-deneme-sinavi) * problem start (turkish “Başla”) button. Thanks, * [https://wordpress.org/plugins/wpcues-basic-quiz/](https://wordpress.org/plugins/wpcues-basic-quiz/) Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/start-button-not-work/page/2/?output_format=md) [→](https://wordpress.org/support/topic/start-button-not-work/page/2/?output_format=md) * Plugin Author [wpcues](https://wordpress.org/support/users/wpcues/) * (@wpcues) * [11 years, 2 months ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998479) * The problem is related to plugin , not with your website. * On clicking start button, the quiz content is fetched using ajax. For this the value of Start button is matched to ‘start’ string. As internationalization / translation is not yet complete for strings used in java script files, this leads to error. * I will try to complete internationalization of java script strings by next version. Please wait for 3-4 days. * Thread Starter [lkutluca](https://wordpress.org/support/users/lkutluca/) * (@lkutluca) * [11 years, 2 months ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998542) * Ok. I’m waiting. Thanks. * Thread Starter [lkutluca](https://wordpress.org/support/users/lkutluca/) * (@lkutluca) * [11 years, 2 months ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998675) * my link: [http://ozelguvenlik.net/online-temel-egitim-deneme-sinavi](http://ozelguvenlik.net/online-temel-egitim-deneme-sinavi) * I’m sorry, start button not work. * Plugin Author [wpcues](https://wordpress.org/support/users/wpcues/) * (@wpcues) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998686) * I think, the problem that you are facing is not to do anything with this plugin. There is one java script error in function which is run when document is ready. When I check your page in chrome developer console, I found error at the following line of javascript code : * **error :**Uncaught TypeError: Cannot read property ‘innerHTML’ of null – ** custom.js : line 145** * Please try to first remove this error and then check again whether start button is working or not. * Plugin Author [wpcues](https://wordpress.org/support/users/wpcues/) * (@wpcues) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998687) * The above mentioned java script file is being included by your ‘exiportal’ theme. * Thread Starter [lkutluca](https://wordpress.org/support/users/lkutluca/) * (@lkutluca) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998688) * I send you you can correct * Plugin Author [wpcues](https://wordpress.org/support/users/wpcues/) * (@wpcues) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998689) * Please try first by changing theme to basic twenty fifteen theme. If the same problem is persisting, then the problem is related to my plugin. Else , the culprit is above java script file included by your exiportal theme. * Plugin Author [wpcues](https://wordpress.org/support/users/wpcues/) * (@wpcues) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998690) * I will need exiportal theme to help you..if you have zip file of this theme, you can mail me. * Plugin Author [wpcues](https://wordpress.org/support/users/wpcues/) * (@wpcues) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998691) * Better contact the theme developer if you are unable to correct the error. * Thread Starter [lkutluca](https://wordpress.org/support/users/lkutluca/) * (@lkutluca) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998692) * theme I bought the company, does not support plug-ins. I want to use this theme and your plugin. If you want to use your plugin help. twenty fifteen start button works * Thread Starter [lkutluca](https://wordpress.org/support/users/lkutluca/) * (@lkutluca) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998693) * Thank you for your interest, I will try to find another plug-in to work, I’m sorry, I wish you success in your work. * Plugin Author [wpcues](https://wordpress.org/support/users/wpcues/) * (@wpcues) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998694) * Yes, that’s what I am saying. The problem is with your theme. And as I think this theme is a commercial pro theme, to mail me the whole zip file will be unethical on both your and mine part…so, better option will be to contact the theme developer to rectify the mistake. * Plugin Author [wpcues](https://wordpress.org/support/users/wpcues/) * (@wpcues) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998695) * Friend, if you will try other plugins , even then you will face same problem as it is being caused by your theme . So, my suggestion will be to use either other theme or rectify the error in your current theme. * Thread Starter [lkutluca](https://wordpress.org/support/users/lkutluca/) * (@lkutluca) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998696) * What is your email which I sent to the theme zip file * Plugin Author [wpcues](https://wordpress.org/support/users/wpcues/) * (@wpcues) * [11 years, 1 month ago](https://wordpress.org/support/topic/start-button-not-work/#post-5998697) * [wpcues@gmail.com](https://wordpress.org/support/topic/start-button-not-work/wpcues@gmail.com?output_format=md) Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/start-button-not-work/page/2/?output_format=md) [→](https://wordpress.org/support/topic/start-button-not-work/page/2/?output_format=md) The topic ‘start button not work’ is closed to new replies. * ![](https://ps.w.org/wpcues-basic-quiz/assets/icon-128x128.png?rev=1144774) * [WpCues Basic Quiz](https://wordpress.org/plugins/wpcues-basic-quiz/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpcues-basic-quiz/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpcues-basic-quiz/) * [Active Topics](https://wordpress.org/support/plugin/wpcues-basic-quiz/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpcues-basic-quiz/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpcues-basic-quiz/reviews/) * 23 replies * 3 participants * Last reply from: [abbas853](https://wordpress.org/support/users/abbas853/) * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/start-button-not-work/page/2/#post-5998797) * Status: resolved