Title: Start Scan issue!
Last modified: August 21, 2016

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# Start Scan issue!

 *  Resolved [nikosv](https://wordpress.org/support/users/nikosv/)
 * (@nikosv)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/start-scan-issue/)
 * hello,
 * when i press the scan now button a new window appears that asks me for a scan
   name, and i also have to choose between auto scan and manual scan. The problem
   is that this window appears for only a few seconds and then disappears again.
 * It is just like the button triggers the lightbox but also the page reloads and
   as a results when loading finishes, the lightbox is disappeared.
 * Any ideas?
 * [https://wordpress.org/plugins/p3-profiler/](https://wordpress.org/plugins/p3-profiler/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Kurt Payne](https://wordpress.org/support/users/kurtpayne/)
 * (@kurtpayne)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/start-scan-issue/#post-4753644)
 * Usually this is due to other plugins (or a theme) with a conflicting version 
   of jQuery UI.
 * You can try the following to figure it out:
 *  * Examine the rendered page source and javascript console to find the conflict
   and disable the plugin
    * Disable all plugins, turn them back on one at a time
   until the problem re-appears. If the problem is still there after when all plugins
   are disabled, it’s most likely your theme * Try this workaround: [http://wordpress.org/support/topic/dark-screen-workaround?replies=1](http://wordpress.org/support/topic/dark-screen-workaround?replies=1)
 *  Plugin Contributor [Kurt Payne](https://wordpress.org/support/users/kurtpayne/)
 * (@kurtpayne)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/start-scan-issue/#post-4753790)
 * Hello nikosv,
 * Did my reply help?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Start Scan issue!’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/p3-profiler_80a82a.svg)
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## Tags

 * [p3](https://wordpress.org/support/topic-tag/p3/)

 * 2 replies
 * 2 participants
 * Last reply from: [Kurt Payne](https://wordpress.org/support/users/kurtpayne/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/start-scan-issue/#post-4753790)
 * Status: resolved