Title: starter-template not loading
Last modified: March 26, 2024

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# starter-template not loading

 *  Resolved [marunitin](https://wordpress.org/support/users/marunitin/)
 * (@marunitin)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/starter-template-not-loading/)
 * Subject: Complaint: WordPress Starter Template Not Loading on Website
 * Dear Support Team,
 * I hope this message finds you well. I am writing to bring to your attention a
   significant issue I am encountering with the WordPress starter template on my
   website, skywebtechno.com/subsites/skyweb.
 * below is my system Specifications
    - WordPress version 6.4.3
    - PHP 8.1
    - 10.6.16-MariaDB
    - WP Memory limit of 256 MB
 * Despite ensuring that all system requirements are met as specified, the WordPress
   starter template fails to load on the website. I have thoroughly reviewed the
   system requirements listed on your website and cross-checked them with the configurations
   of my hosting environment. To my knowledge, everything is in compliance.
 * However, despite these efforts, I continue to face difficulties in getting the
   WordPress starter template to load properly. This issue is causing significant
   frustration and inconvenience as it hampers the functionality and aesthetics 
   of the website, which is crucial for our online presence and business operations.
 * I have attempted various troubleshooting steps, including clearing caches, checking
   file permissions, and verifying server configurations, but none have yielded 
   a resolution to the problem.
 * Considering the urgency of restoring the functionality of our website, I kindly
   request immediate assistance in resolving this matter. It is imperative that 
   the WordPress starter template loads correctly to ensure the smooth operation
   of our online platform.
 * Additionally, if there are any specific steps or additional information required
   from my end to expedite the resolution process, please do not hesitate to let
   me know. Your prompt attention to this matter is greatly appreciated.
 * Thank you for your understanding and cooperation. I look forward to hearing from
   you soon with a solution to this issue.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstarter-template-not-loading%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * (@bsfherman)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/starter-template-not-loading/#post-17540536)
 * Hi [@marunitin](https://wordpress.org/support/users/marunitin/),
 * The Starter Template library is not loaded or the importing progress is failed?
 * Did you get any error message? Please share with us a screenshot of how it looks.
   Also, please try to disable all of the plugins, except this plugin of course,
   when you import a template.
 * I look forward to hearing from you.
 * Kind regards,
    Herman 😊
 *  Plugin Support [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * (@bsfherman)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/starter-template-not-loading/#post-17557680)
 * Hi,
 * It’s been a while since my I responded to your thread, and I haven’t heard anything
   from your since then.
 * I am marking this thread as Resolved due to inactivity. Feel free to reply back
   to this thread if you still need further assistance or you can start a new thread
   if you need anything else related to this plugin.
 * Kind regards,
    Herman 😊

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘starter-template not loading’ is closed to new replies.

 * ![](https://ps.w.org/astra-sites/assets/icon-256x256.gif?rev=3060571)
 * [Starter Templates – AI-Powered Templates for Elementor & Gutenberg](https://wordpress.org/plugins/astra-sites/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/astra-sites/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/astra-sites/)
 * [Active Topics](https://wordpress.org/support/plugin/astra-sites/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/astra-sites/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/astra-sites/reviews/)

 * 2 replies
 * 4 participants
 * Last reply from: [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/starter-template-not-loading/#post-17557680)
 * Status: resolved