Title: Statement Descriptor
Last modified: May 18, 2019

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# Statement Descriptor

 *  Resolved [travisanderson99](https://wordpress.org/support/users/travisanderson99/)
 * (@travisanderson99)
 * [7 years ago](https://wordpress.org/support/topic/statement-descriptor-2/)
 * Hello, I am trying to override the Stripe statement descriptor to provide customers
   with more clarity on the product they are buying from our website. I have been
   able to hook into the function to change the descriptor, however it always still
   uses our default descriptor from the Stripe account and then appends on the text
   I am overriding. Do you know if it’s possible to have an entirely custom statement
   descriptor that doesn’t include the default from our Stripe account. We only 
   have 22 characters we can use and ideally we could use all of that space for 
   the product name.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Kev Brown](https://wordpress.org/support/users/kevbrown044/)
 * (@kevbrown044)
 * [7 years ago](https://wordpress.org/support/topic/statement-descriptor-2/#post-11548193)
 * I’d like to know this too.
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [7 years ago](https://wordpress.org/support/topic/statement-descriptor-2/#post-11551707)
 * Hi there [@travisanderson99](https://wordpress.org/support/users/travisanderson99/)
   and [@kevbrown044](https://wordpress.org/support/users/kevbrown044/),
 * Thank you for bringing this topic up! After some excessive testing, I’ve logged
   a GitHub question for our developers here – [https://github.com/woocommerce/woocommerce-gateway-stripe/issues/872](https://github.com/woocommerce/woocommerce-gateway-stripe/issues/872)
 * It looks like with the current version of Stripe gateway, Statement Descriptor
   from WooCommerce > Settings > Stripe is being prepended to Statement Descriptor
   from [https://dashboard.stripe.com/account](https://dashboard.stripe.com/account).
 * It’s being done on Stripe’s end, not within plugin’s code so it would be impossible
   to change the behavior from within the plugin.
 * At this step, I’d recommend you to follow the thread I linked above for our dev’s
   comment on it as well as contacting Stripe and clarifying if it’s possible not
   to append Statement Descriptor from [https://dashboard.stripe.com/account](https://dashboard.stripe.com/account)
   at all.
 * Cheers!
 *  Thread Starter [travisanderson99](https://wordpress.org/support/users/travisanderson99/)
 * (@travisanderson99)
 * [7 years ago](https://wordpress.org/support/topic/statement-descriptor-2/#post-11551982)
 * Hi Elvira,
 * Thanks for the follow-up. I also contacted Stripe regarding this issue and they
   said the following:
 * “Looking into the statement descriptor I can see we cannot completely override
   it. If you try to override the statement descriptor it will add what is in the
   dashboard first and then add the additional text. Since we cannot override it
   completely to not include what is in the dashboard I will submit feedback to 
   our engineer team to see if we can get this updated for us.”
 * So it seems that a fix for this issue would need to be implemented on their end
   rather than through the plugin.
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [7 years ago](https://wordpress.org/support/topic/statement-descriptor-2/#post-11560053)
 * Hi there [@travisanderson99](https://wordpress.org/support/users/travisanderson99/),
 * Thank you for your response and for contacting Stripe.
 * Let’s keep the discussion here – [https://github.com/woocommerce/woocommerce-gateway-stripe/issues/872](https://github.com/woocommerce/woocommerce-gateway-stripe/issues/872)–
   can you please share your findings in the comments?
 * Thank you 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Statement Descriptor’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
 * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
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 * 4 replies
 * 3 participants
 * Last reply from: [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/statement-descriptor-2/#post-11560053)
 * Status: resolved