Title: Stats Error
Last modified: July 25, 2019

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# Stats Error

 *  Resolved [indomoto](https://wordpress.org/support/users/indomoto/)
 * (@indomoto)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/stats-error/)
 * My Jetpack don’t show my blog’s stats.
 * Error notification:
 * “We were unable to get your stats just now. Please reload this page to try again.
   If this error persists, please contact support. In your report please include
   the information below.
 * User Agent: “Mozilla/5.0 (Windows NT 6.3; WOW64; rv:68.0) Gecko/20100101 Firefox/
   68.0”
    Page URL: “[https://indomoto.com/wp-admin/admin.php?page=stats&noheader&#8221](https://indomoto.com/wp-admin/admin.php?page=stats&noheader&#8221);
   API URL: “[https://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=10958***7&charset=UTF-8&color=fresh&ssl=1&j=1:7.5.2&#8221](https://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=10958***7&charset=UTF-8&color=fresh&ssl=1&j=1:7.5.2&#8221);
   http_request_failed: “cURL error 6: Could not resolve host: dashboard.wordpress.
   com”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstats-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Fotis Stathopoulos](https://wordpress.org/support/users/fstat/)
 * (@fstat)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/stats-error/#post-11765587)
 * Hi there,
 * Can you please see if your stats are loading if you view them from within your
   WordPress.com account?
 * [https://wordpress.com/stats/day/indomoto.com](https://wordpress.com/stats/day/indomoto.com)
 * Also, can you disable all the other plugins on your site (except for Jetpack)
   and see if this resolves the issue?
 *  Thread Starter [indomoto](https://wordpress.org/support/users/indomoto/)
 * (@indomoto)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/stats-error/#post-11768639)
 * Thanks for your reply. I have not touched anything yet, but it is OK now.
 *  Plugin Support [Fotis Stathopoulos](https://wordpress.org/support/users/fstat/)
 * (@fstat)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/stats-error/#post-11769647)
 * That’s great to hear. Please let us know if this happens again or if you need
   help with anything else.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Stats Error’ is closed to new replies.

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## Tags

 * [Stats](https://wordpress.org/support/topic-tag/stats/)

 * 3 replies
 * 2 participants
 * Last reply from: [Fotis Stathopoulos](https://wordpress.org/support/users/fstat/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/stats-error/#post-11769647)
 * Status: resolved