Title: Stats Missing
Last modified: June 11, 2019

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# Stats Missing

 *  Resolved [natasha006](https://wordpress.org/support/users/natasha006/)
 * (@natasha006)
 * [7 years ago](https://wordpress.org/support/topic/stats-missing-2/)
 * Hello,
 * My stats on dashboard and wordpress.com is missed.
    [https://prnt.sc/mcw6q0](https://prnt.sc/mcw6q0)
 * According to this [topic](https://wordpress.org/support/topic/jetpack-stats-missing-3/),
   it seems to be a vague event!
 * Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Fotis Stathopoulos](https://wordpress.org/support/users/fstat/)
 * (@fstat)
 * [7 years ago](https://wordpress.org/support/topic/stats-missing-2/#post-11625906)
 * Hi there,
 * That site has been connected to WordPress.com a few hours ago and I can see several
   visits recorded today.
 * Are you referring to some other site?
 *  Thread Starter [natasha006](https://wordpress.org/support/users/natasha006/)
 * (@natasha006)
 * [7 years ago](https://wordpress.org/support/topic/stats-missing-2/#post-11626306)
 * Hi there,
 * But previous stats for about 6 months is erased!
 *  Plugin Contributor [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [7 years ago](https://wordpress.org/support/topic/stats-missing-2/#post-11628001)
 * With Jetpack, your stats and subscriber information is connected to a unique 
   blog ID. Sometimes, if a site owner was using a development site or a different
   address when they set up Jetpack, disconnecting may create a new blog ID. When
   this happens, it may appear that your stats and subscribers were lost.
 * That’s what happened on your site; it previously used a different site URL, `
   vor.dreamhosters.com`
 * I have fixed the issue and you should be able to get your stats and subscribers
   back by reconnecting to WordPress.com from the Jetpack section of your site’s
   Dashboard.
 *  Thread Starter [natasha006](https://wordpress.org/support/users/natasha006/)
 * (@natasha006)
 * [7 years ago](https://wordpress.org/support/topic/stats-missing-2/#post-11628091)
 * Thanks dear James
 * Now it’s correct.
    You’re right. After copy the main site on stage site, Jetpack
   was broken. How to avoid the problem on the next time?
 *  Plugin Contributor [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [7 years ago](https://wordpress.org/support/topic/stats-missing-2/#post-11628136)
 * Try Staging Mode next time: [https://jetpack.com/support/staging-sites/](https://jetpack.com/support/staging-sites/)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Stats Missing’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/stats-missing-2/#post-11628136)
 * Status: resolved