Title: Stats missing
Last modified: July 11, 2020

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# Stats missing

 *  [fethomm](https://wordpress.org/support/users/fethomm/)
 * (@fethomm)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/stats-missing-3/)
 * Hi,
 * installed your plugin today. I seem to be missing some stats, as you can see 
   in my [screenshot](https://i.imgur.com/VjtnOLS.png) Any idea what the reason 
   could be?
    -  This topic was modified 5 years, 10 months ago by [fethomm](https://wordpress.org/support/users/fethomm/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstats-missing-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/)
 * (@isaumya)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/stats-missing-3/#post-13109535)
 * This the super wired. Did you get any error on PHP error Log? Do you see any 
   errors in your browser console? Can you try deleting the plugin and reinstalling
   it?
 *  Thread Starter [fethomm](https://wordpress.org/support/users/fethomm/)
 * (@fethomm)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/stats-missing-3/#post-13109573)
 * Thanks for getting back to me. No errors. Reinstalled, same stats missing.
 *  Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/)
 * (@isaumya)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/stats-missing-3/#post-13109750)
 * Maybe the access to /proc/ is disabled on your server? It’s this a shared hosting
   or vps?
 *  Thread Starter [fethomm](https://wordpress.org/support/users/fethomm/)
 * (@fethomm)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/stats-missing-3/#post-13109870)
 * It’s shared, I will have to find out on Monday, will get back to you on this.
 *  Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/)
 * (@isaumya)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/stats-missing-3/#post-13114944)
 * Hi [@fethomm](https://wordpress.org/support/users/fethomm/),
    Sorry for the delayed
   reply due to weekend. When you open the wp-admin dashboard in chrome, can you
   please press `F12` and then give me a list of all the errors in the developer
   console?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Stats missing’ is closed to new replies.

 * ![](https://ps.w.org/wp-server-stats/assets/icon-256x256.png?rev=1273709)
 * [WP Server Health Stats](https://wordpress.org/plugins/wp-server-stats/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-server-stats/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-server-stats/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-server-stats/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-server-stats/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-server-stats/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [iSaumya](https://wordpress.org/support/users/isaumya/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/stats-missing-3/#post-13114944)
 * Status: not resolved