Title: status tracking Last modified: November 19, 2018 --- # status tracking * Resolved [gmasterpos](https://wordpress.org/support/users/gmasterpos/) * (@gmasterpos) * [7 years, 6 months ago](https://wordpress.org/support/topic/status-tracking/) * please need answers urgently * hello nice plugin but i intend to buy your premium version but i will like to ask some questions 1. can a qrcode label be generated for each order when its placed manually? so that it can be scanned at point of collection * 2. can sales rep take customers order * 3. can i add so extra fields to the customer order form * 4. can the plugin work on multisite * 5.is there an app for this plugin * 6.is there an option for printing shipping label if not can it be customized * 7. is there sms notification for each order status * 8.is there shipment history * 9. does the admin generate report * 10.is there any pickup management system? if no can it be implemented * 11. is there anything like Proof of delivery? if no can it be implemented Viewing 1 replies (of 1 total) * Plugin Contributor [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * (@etoilewebdesign) * [7 years, 6 months ago](https://wordpress.org/support/topic/status-tracking/#post-10896587) * Hi gmasterpos, * Please find below the answers to your queries: * 1. Unfortunately, our plugin does not offer any QR code options. Alternatively, as a suggestion you could try the following if this suits your requirements: * – Customer places an order via the customer-form – You generate the QR code via another software or any online website such as [https://www.qr-code-generator.com/](https://www.qr-code-generator.com/) You would need to go to the “Orders” tab and select the order, then copy the URL (which should look something like this:- [https://yourwebsite.com/wp-admin/admin.php?page=EWD-OTP-options&OTPAction=EWD_OTP_Order_Details&Selected=Order&Order_ID=3](https://yourwebsite.com/wp-admin/admin.php?page=EWD-OTP-options&OTPAction=EWD_OTP_Order_Details&Selected=Order&Order_ID=3)). Now generate the QR code for the link you just copied previously for ex. [https://yourwebsite.com/wp-admin/admin.php?page=EWD-OTP-options&OTPAction=EWD_OTP_Order_Details&Selected=Order&Order_ID=3](https://yourwebsite.com/wp-admin/admin.php?page=EWD-OTP-options&OTPAction=EWD_OTP_Order_Details&Selected=Order&Order_ID=3) * – Now that you have a QR code for this partivular order, you could email this to the customer and ask them to stick it on the package that they would sent to you. – Once the package arrives, you could scan the QR code and it would take you to the order details page where you could make modifications to the order. (Please note that you would need to be logged in to your WordPress admin before you scan the QR and open the link in the same browser session) * 2. Yes, for that you need to setup a Sales rep account. You can navigate to the“ Sales Reps” tab and link the sales rep to the WordPress username. That way, sales rep can log in using the wordpress username linked with them and can make changes the the orders assigned to them by the admin. * 3. Yes, you can. While adding a custom field, make sure to set the “Display in Customer Order Form?” field as “Yes” * 4. It would really depend on the purpose and content of each site. If each site is actually just a different version of the same site (e.g. different languages or different products, etc.), then our license would allow for the use of the same key on multiple sites within the same installation. If they are all completely different sites, then each one would require a different key. * 5. I am not sure what you meant by app for this plugin? * 6. Unfortunately, there is not. You can make use of an third party plugin and can see if it can be integrated with the plugin just like in Step 1. * 7. The plugin doesn’t support SMS integration. You can, however, enable email notifications for emails to be sent every time a change in the status is made. * 8. Shipment history can be managed using Status messages. You can find the “Order Status History” by going to each individual order. * 9. If you mean you want to export your orders then you can do so by going to the Orders tab and click on the “Export to Excel” button. It will generate an excel file with all your product information in it. If you meant the plugin statistics, then you can find it under the “Statistics” tab. * 10 & 11. Unfortunately, there is no such feature in the plugin. You can try to make use of custom fields and see if it fits you requirements. Viewing 1 replies (of 1 total) The topic ‘status tracking’ is closed to new replies. * ![](https://ps.w.org/order-tracking/assets/icon-128x128.png?rev=1803956) * [Order Tracking - WordPress Status Tracking Plugin](https://wordpress.org/plugins/order-tracking/) * [Frequently Asked Questions](https://wordpress.org/plugins/order-tracking/#faq) * [Support Threads](https://wordpress.org/support/plugin/order-tracking/) * [Active Topics](https://wordpress.org/support/plugin/order-tracking/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/order-tracking/unresolved/) * [Reviews](https://wordpress.org/support/plugin/order-tracking/reviews/) * 1 reply * 2 participants * Last reply from: [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/status-tracking/#post-10896587) * Status: resolved