Title: Step 1 error
Last modified: July 1, 2020

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# Step 1 error

 *  Resolved [ayhanizmir](https://wordpress.org/support/users/ayhanizmir/)
 * (@ayhanizmir)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/step-1-error/)
 * Hello
    When I try to setup ssl certificate with ssl-zen plugin in the first step,
   I come up with an error
 * When I click a “next button” in this page : [https://ibb.co/FKjyKw0](https://ibb.co/FKjyKw0)
 * It directly open “page is not found text” in my website: [https://ibb.co/gRLSvXM](https://ibb.co/gRLSvXM)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstep-1-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/)
 * (@sslzen)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/step-1-error/#post-13061963)
 * Hello [@ayhanizmir](https://wordpress.org/support/users/ayhanizmir/)
 * I checked and I see that your website is not accessible anymore. Please fix your
   website and try again.
 * More details:
 * 7tabu.com has an A (IPv4) record (160.153.133.181) but a request to this address
   over port 80 did not succeed. Your web server must have at least one working 
   IPv4 or IPv6 address.
    A timeout was experienced while communicating with 7tabu.
   com/160.153.133.181

Viewing 1 replies (of 1 total)

The topic ‘Step 1 error’ is closed to new replies.

 * ![](https://ps.w.org/ssl-zen/assets/icon.svg?rev=2252754)
 * [SSL Zen — SSL Certificate Installer & HTTPS Redirects](https://wordpress.org/plugins/ssl-zen/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ssl-zen/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ssl-zen/)
 * [Active Topics](https://wordpress.org/support/plugin/ssl-zen/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ssl-zen/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ssl-zen/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/step-1-error/#post-13061963)
 * Status: resolved