Title: Step 2 Issue
Last modified: August 17, 2021

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# Step 2 Issue

 *  Resolved [horseman92](https://wordpress.org/support/users/horseman92/)
 * (@horseman92)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/step-2-issue/)
 * Hey support,
    im trying to move a wordpress site from a vps to an other , i get
   stuck on the step 2 while connecting my database with new server . `Verify Host
   Connection STATUS Unable to connect the user [sql_user] to the host [localhost].
   The server error response was: Access denied for user ‘sql_user’@’localhost’ (
   using password: YES)
 * DETAILS
    This test checks that the database user is allowed to connect to the
   database server. It validates on the user name, password and host values. The
   check does not take into account the database name or the user permissions. A
   database user must first exist and have access to the host database server before
   any additional checks can be made. what was the issue ? and how i can solve it?
   Thanks in advance

Viewing 1 replies (of 1 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/step-2-issue/#post-14778060)
 * Hey [@horseman92](https://wordpress.org/support/users/horseman92/)
 * Thanks for the feedback! There are a few items in the FAQ that may provide a 
   solution to this issue, this one may get you going.
 *  – I’m running into issues with the Database what can I do?
    – [https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-100-q](https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-100-q)
 * If you would like to submit a [support ticket](https://snapcreek.com/ticket) 
   for this issue we can have a closer look at your setup. Please provide a link
   to this forum thread when submitting the ticket.
 * Hope this helps~

Viewing 1 replies (of 1 total)

The topic ‘Step 2 Issue’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/step-2-issue/#post-14778060)
 * Status: resolved